Patient Care Coordinator

Professional Physical Therapy, a leading provider in the Northeast, seeks a dedicated Patient Care Coordinator. You will be the first point of contact for patients, ensuring exceptional customer service and a positive experience.

Compensation
Base pay: $35,360.00/yr - $43,680.00/yr. Hourly: $17-$21 per hour, based on experience.

Responsibilities

Greet patients and answer phones.

Schedule patient appointments.

Complete new patient registration and data entry.

Discuss insurance benefits, authorization requirements, and payment responsibilities.

Collect patient balances (copay, deductible, coinsurance).

Perform standard day-to-day clinical administrative tasks.

Requirements

High school diploma or equivalent.

Prior experience in customer service or administrative role, preferably healthcare.

Excellent interpersonal and communication skills.

Strong attention to detail and organizational skills.

Ability to multitask, prioritize tasks, and work in fast-paced environment.

Proficient in computer skills and ability to learn new software systems.

Benefits

Monthly performance bonus.

Medical, dental, vision insurance.

Life insurance.

401(k) retirement plan.

Employee assistance program.

Employee discounts.

Employee referral program.

Paid time off (PTO).

Referrals increase your chances of interviewing at Professional Physical Therapy by 2x.

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