Case Manager
Position: Case Manager (Part‑time, Non‑Exempt). Reports to Foster Care Supervisor. Company: DePelchin Children's Center. Location: New Braunfels.
Position Description
The Case Manager will provide a broad range of case management services to children in substitute care and the families with whom they are placed. The Case Manager must be able to prioritize and manage crises frequently; work one on one with clients, as well as with larger groups such as families, staff groups, and focused task groups; maintain a high load of telephone communication; and handle after‑hours on‑call when scheduled. This position involves a high level of complexity, specific knowledge, experience, and creativity. It requires an individual who is a self‑starter, highly organized, flexible, and able to work well with deadlines, accountability, and documentation.
Primary Responsibilities
Provide intake and assessment activities that assist clients and their families in determining which services are most appropriate for them and in developing an individualized service/treatment plan.
Utilize client and family input to develop a plan of service that selects and outlines an array of services and interventions from within DePelchin and the community to address the needs identified in the assessment process.
Assist clients with referrals to other community services identified in the plan of service and provide advocacy for individual clients and families to receive entitlements or needed services.
Provide support services in anticipation of discharge and post‑discharge services that are most appropriate for aiding the transition to a new placement, track outcomes for youth in care, and support normalcy.
Support families and clients post‑discharge through Aftercare service delivery.
Provide crisis management support for children and families by implementing interventions that support de‑escalation.
Complete quarterly inspections for assigned homes.
Maintain contact with foster families to ensure compliance.
Follow all agency, department, and program policies and procedures and comply with legal and regulatory requirements of the Council on Accreditation, Youth for Tomorrow, Residential Child Care Licensing, Residential Child Care Contracts and other appropriate regulatory bodies.
Enter relevant information and changes into Solutions.
Serve as liaison to TDFPS Residential Child Care Licensing for sampling visits and other related inspections for the foster/adoptive home.
Ensure all documentation is entered into the electronic health record and monitor frequently to ensure compliance.
Maintain current child records to meet all recording requirements of the agency.
Provide monitoring of foster homes specific to children’s plan of service and supervision needs as well as compliance with physical home Minimum Standards.
Coordinate treatment by consulting and collaborating with referral sources, teachers, school counselors, and other professionals involved with the client.
Meet productivity expectations by maintaining assigned caseload and managing schedule to meet appropriate timeliness.
Required Qualifications
Bachelor’s degree, preferably in social work or a related human services field.
Preferred Qualifications
Two (2) years of full‑time documented experience in child welfare services conducting assessments, service planning, case management, and crisis management.
Work Conditions
Environment: Hybrid – Office, Client homes.
Schedule: Mon‑Fri, 7:00 am–8:00 pm; occasional nights or weekends.
Travel: Frequent–Local (Reliable personal transportation and valid Texas Driver License required).
DePelchin is Proud to be an Equal Opportunity Workplace. DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.