Job Title Transitional Care Liaison
Location Waynesville, OH 45068
Salary Range $52,000 - $72,000
Position Summary The Transitional Care Liaison oversees the long‑term care admissions process to ensure smooth patient transitions, maximize occupancy, and maintain compliance with company, state, and federal standards. This role includes coordinating referrals, managing reimbursement processes, fostering relationships with residents and families, and supervising departmental staff.
Key Responsibilities Admissions & Administration (50%): Conduct and manage long‑term care admissions.
Handle pre‑certifications and re‑certifications for insurance patients.
Maintain accurate records of admissions, referrals, and departmental performance.
Identify and implement operational improvements.
Grow and maintain referral source relationships.
Conduct tours, visit hospitals, and network at events.
Serve as a liaison between clinical teams, patients, families, and insurers.
Reimbursement Management (10%): Provide documentation for billing and insurance purposes.
Assess resident ability to pay and manage cost containment.
Ensure all contracts and admission paperwork are completed.
Relationship & Community Management (10%): Foster positive relationships with residents, families, and referral sources.
Provide timely and accurate information to stakeholders.
People Management & Development (10%): Supervise, train, and evaluate departmental staff.
Ensure staff compliance with company policies and standards.
Support staffing coverage and team development.
Qualifications Ohio RN or LPN license preferred.
Minimum 3 years in long‑term care, hospital, or clinical settings; 2 years in admissions preferred.
Sales and marketing experience in healthcare preferred.
Proficiency with Microsoft Office and internet applications.
Valid driver’s license and insurable driving record.
Other Requirements Strong communication, organizational, and problem‑solving skills.
Ability to read, write, speak, and understand English.
Commitment to confidentiality and professional standards.
Resumes to mfesinstine@phaxis.com