Summary Provide supportive services to households who are facing an impending eviction or condemnation. Coordinate direct assistance programs to ensure data entry accuracy and timely reports.
Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Works in cooperation with HouseCalls staff to provide housing and health assistance to high-risk families and individuals.
Coordinate the rent assistance program to ensure compliance with grant requirements, update forms, attend grantee trainings and meetings, manage and lead data quality, collection, entry and reporting requirements in HMIS.
Join team in answering office phone and responding to voicemails.
Communicates case updates to co-workers both verbally and in writing to ensure complete documentation for all clients.
Researches and identifies new resources to meet client needs and communicates information to co-workers.
Documents on social service activities according to program and grant requirements in an accurate and timely manner.
Make referrals as needed for the cases and calls that are received.
Assess and plan strategies to meet identified needs by applying knowledge and skills and understanding of funding rules.
Participate in staff meetings, quality improvement activities and community meetings as requested.
Key Competencies Commitment to driving diversity, equity, and inclusion
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong critical thinking skills
Proven strategic agility, ability to succeed in a fast‑paced, continuously evolving environment
Ability to adapt to the needs of the organization and employees
Ability to prioritize tasks and to delegate them when appropriate
Proficient with Microsoft Office Suite or related software including Microsoft Excel
Supervisory Responsibilities None. May assist in training and orienting new staff members or interns.
Work Environment This role requires regular walking. This role may come into contact with patients who may have contagious illnesses. A hybrid work-from-home schedule, 3 days per week, is optional.
Physical Demands Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Travel Requirements Must have the ability to travel between MCC sites in the St. Paul/Minneapolis metro area.
Required Education And Experience Bachelor’s degree in social/behavioral science or equivalent.
Four years’ experience in case management or similar roles (social work, public health, etc.)
Preferred Experience Familiarity with MAXIS (Ramsey County) software
Previous use of HMIS-Client track
Data Management
Additional Eligibility Requirements Valid Driver’s License
Who We Are As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Medical Practices