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Mobile FAP Case Manager

Zeiders Enterprises, Inc.
Full-time
On-site
Woodbridge, Virginia, United States
Mobile FAP Case Manager
Zeiders Enterprises, Inc.

Summary
The Family Advocacy Program (FAP) is a congressionally mandated DoD program that provides clinical assessment, intervention, treatment, and services for incidents of child abuse and neglect, intimate partner violence (IPV), and problematic sexual behavior in children and youth (PSB-CY) involving service members and their families. The program operates in cooperation with commands, military stakeholders, civilian law enforcement, and social service agencies. The primary goals of FAP are prevention, victim safety and support, rehabilitative interventions, command and offender accountability, and a consistent and appropriate coordinated community response.

Mobile FAP case managers will surge on demand for three to six months at a time to any Navy region or installation within the enterprise to provide support as needed, particularly in OCONUS locations, to augment FAP services and support critical FAP positions at Navy Fleet and Family Support Centers around the globe. Mobile FAP case managers will receive and assess all reports of alleged child and domestic abuse in accordance with Navy risk protocols and procedures including interviewing alleged offenders, victims, and other witnesses. They develop appropriate, risk-focused treatment and interventions for victims and perpetrators of child and domestic abuse.

Essential Duties and Responsibilities

Travel to locations designated by CNIC and serve in a FAP case manager role for 3–6 months.

Triage allegations of child abuse and intimate partner violence and initiate actions required to open a FAP case, including conducting clinical case assessments, coordinating with child welfare services, victim advocates, and notifying commands for unrestricted cases.

Refer domestic abuse victims and non‑offending parents to the FAP Victim Advocate for ongoing services and support.

Synthesize clinical information to formulate assessment of short‑term and long‑term risks.

Execute risk‑based safety planning, monitor client and family functioning, and implement evidence‑based interventions and treatment.

Serve as a community liaison to ensure a coordinated community response to allegations of child abuse/neglect and domestic abuse.

Conduct clinical interviews to assess individuals and identify behavioral patterns and symptoms.

Coordinate clinical treatment/intervention for individuals, couples, children, families, and groups on family maltreatment.

Synthesize assessments and prepare cases for presentation to the Incident Determination Committee for status determination.

Prepare cases for Clinical Case Staffing Meetings with clinical recommendations.

Participate in quarterly quality assurance procedures to ensure safe, high‑quality services.

Document and maintain records in FFSMIS FAP Case Record System and FFSMIS FAP Restricted Reporting Record System.

Ensure all FAP information and referrals are entered and counted in FFSMIS.

Support coordinated community responses (HRV‑CCR) to reduce family violence and protect victims.

Travel Requirements

Frequent and possibly consecutive travel for 3–6 months to provide in‑person support worldwide.

Must meet health screening requirements, including medical and dental, for travel to remote locations.

Required Education and/or Experience Qualifications

Master’s in Social Work with a practicum; or a Master of Science, Master of Arts, or doctoral‑level degree in human service or mental health; or a Ph.D. or equivalent in Clinical Psychology; or two full academic years of graduate study in Counseling Psychology with a one‑year clinical internship accredited by the APA.

Current, valid, and unrestricted clinical license or certification (LCSW, LMFT, LCP, LPC, LCPC, LMHC).

Minimum of two years of full‑time, post‑master’s supervised clinical experience.

Demonstrated current clinical competence through at least periodic direct‑service experience.

At least two years of experience working in child abuse and domestic abuse.

Comprehensive knowledge of counseling theories, family systems, group dynamics, and treatment approaches for at‑risk or abusive individuals and families.

Expertise in assessing and treating family violence, including risk assessment, DSM diagnostics, and safety and treatment plans.

Broad understanding of related behavioral health concerns such as substance abuse, trauma, and child/adolescent behavioral issues.

Knowledge of military culture, lifestyle, and associated stressors impacting service members and families.

Familiarity with clinical and non‑clinical community resources to support victims and coordinate referrals.

Ability to manage multiple complex cases, maintain accurate documentation, and collaborate with interdisciplinary teams.

Skilled in crisis intervention, exercising sound professional judgment and ethical decision‑making.

Demonstrated ability to work effectively with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

Excellent verbal and written communication skills for interviews, briefings, training, and reports.

Ability to collaborate with command leadership, other agencies, and service providers for coordinated care.

Proficiency in clinical documentation systems and standard office software (e.g., Microsoft Office Suite).

Physical proximity to a military installation.

Must be able to obtain a U.S. passport.

Preferred Qualifications

Knowledge of available military and community referral resources.

Other Skills and Abilities

U.S. Citizenship, valid passport, driver’s license, transportation, and auto insurance required.

Maintain a determination of eligibility for Secret security clearance for the duration of employment.

Regular contact with children under 18 and favorable suitability determination with periodic re‑verification checks.

Competencies

Work independently and as part of a team.

Interpersonal skills: conflict resolution, confidentiality, active listening, emotional regulation, openness to new ideas, and adaptability.

Oral communication: clear, persuasive speech, active listening, question response, presentation skills, and meeting participation.

Written communication: clear, informative writing, proper editing, style variation, data presentation, and interpreting information.

Judgment: sound decision‑making, reasoning explanation, inclusive decision process, timely actions.

Professionalism: tactful interaction, pressure resilience, respectful treatment of all, accountability, and commitment follow‑through.

Physical Demands
Frequently travels internationally; works in office areas; sits, stands, bends, lifts, and moves intermittently. Uses computer, telephone, copier, and printer. May lift up to 10 pounds. Vaccinations per CDC guidelines may be required. Must obtain and maintain a U.S. passport.

Work Environment
Typical noise level quiet. Reasonable accommodations may be made for individuals with disabilities.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

Compensation is based on geographic location and experience. Wages available upon request.

Seniority Level
Mid‑Senior level

Employment Type
Full‑time

Job Function
Other

Industries
Individual and Family Services

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