MIA CASE MANAGER - TRAVERSE CITY
Employees in this clinical position are responsible for ensuring continuity of services, with a primary responsibility for assuring that the five case management functions are carried out: assessment, planning, linking, monitoring, and advocacy. The Case Manager (Care Coordinator) is an advocate and service broker for the consumer and is a resource to the treatment staff. The Case Manager reports to the Operations Manager as assigned. This position has no direct supervisory responsibilities.
Essential Functions
Coordinate Person-Centered Planning, including integrated care planning, with an emphasis on whole health and wellness recovery plans for those with chronic health and/or substance abuse issues.
Collaborate with consumers and other providers: continually assessing the consumer’s needs and developing treatment goals, objectives, methodologies, and timelines; and evaluating progress toward those goals.
Locate, obtain, and coordinate services outside and inside the CMH system as indicated by the individual plan of service (IPOS).
Provide supportive services (including health education specific to his/her illness or needs) to the consumer and his/her family or other natural supports as part of the health and wellness recovery team.
Intervene when necessary to assure implementation of the plan (IPOS).
Request and facilitate, when necessary, review of the IPOS by the individual's interdisciplinary team.
Ensure the flow and exchange of information (within HIPAA law) among the consumer, family members or other natural supports, and linked providers.
Conduct orientation and annual integrated psychosocial assessment of individual consumer needs.
Document activity in accordance with state and agency guidelines in an electronic medical record.
Establish and maintain an effective liaison between NLCMHA and outside providers.
Participate in Quality Assurance case review procedures, including consumer satisfaction.
Maintain current knowledge of mental health, chronic disease, and substance abuse symptomatology, including intervention and treatment strategies for selected health conditions.
Monitor treatment plan follow-up, services to consumer and overall conditions. Work with the providers to make necessary improvements. Follow up problem areas as appropriate.
Review and coordinate with team and provider on decision involving hospitalization, respite and/or transfers/level of care changes. Implement plan of action on transitional care across settings.
Provide crisis intervention services when appropriate.
May provide telephonic reminders of appointments and/or assistance with making appointments.
May deliver medications to consumers as requested and observe setup of consumer's medications.
Qualifications
Bachelor's degree in social work or a degree in nursing from an accredited university.
Licensed in the State of Michigan as LBSW, LLBSW, or RN. Must maintain licensure.
One (1) year of experience in developmental disabilities or mental illness areas (preferred).
PAY
$58,399 - $66,899
Benefits
Medical Insurance (4 options)
Dental Insurance (2 options)
Vision Insurance (2 options)
Health Savings Account
Healthcare and dependent care flex spending account
MERS Retirement Plan (with Employer matching up to 5%)
Paid Time Off (18 days in 1st year)
Holidays (13 days)
Employee Assistance Program
Short Term Disability
Long Term Disability
Accidental Death & Dismemberment Insurance
Working Conditions / Physical Requirements
This position may require irregular hours.
This position may require travel by personal vehicle if an agency vehicle is not available.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasionally: lifting up to 25 lbs. with or without assistance, stretching/reaching, exposure to bloodborne pathogens and infectious disease, exposure to hazardous material, stooping (bend at waist).
Frequently: hand/finger dexterity, talking in person, talking on the telephone, hearing in person, hearing on the telephone, vision for close work.
NLCMHA EEO Statement
Northern Lakes CMH Authority is an equal opportunity employer and is committed to fostering a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Northern Lakes CMH Authority will provide reasonable accommodations to individuals with disabilities or based on sincerely held religious beliefs, in accordance with applicable laws. Hiring decisions are based exclusively on merit, qualifications and business needs.