Men’s Services Client Care Coordinator (Part Time)
The Men’s Services Client Care Coordinator supports the Men’s Services Director in the overall function of Choices’ men’s services, including meeting with men facing pregnancy situations, facilitating fatherhood related classes, training and managing volunteers, and assisting in connecting clients to resources in the community.
Department: Client Services
Reports to: Men’s Services Director
FLSA Classification: Non-exempt
Status: Part-Time
Hours: 21 hours/week
Supervisor: The Men’s Services Client Care Coordinator reports to the Men’s Services Director. There will be a yearly written and oral evaluation as well as regular one-on-one meetings with the Men’s Services Director.
Supervises: None.
Qualifications
Bilingual English/Spanish preferred.
Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Lord and Savior and is accountable to a local Bible-believing church.
Exhibit strong commitment to the sanctity of all human life.
Be committed and live by Biblical sexual ethics. Specifically, abstinence outside of marriage and fidelity within marriage.
Agreement with Choices’ Statement of Principle, Statement of Faith, Mission Statement, and policies of the organization.
Be able to respect and maintain confidentiality of information.
Be dependable, punctual, and committed to the ministry of Choices.
Passion and heart to reach out to expectant fathers and other men.
Ability to effectively share the gospel.
Proven lay counseling capabilities and excellent interpersonal communication skills.
A self‑starter with initiative as well as ability to exercise wisdom in the conduct of duties and responsibilities.
Teachable spirit and functions well in team environment.
Good communication skills, written and verbal.
Ability to initiate, develop and maintain relationships with community partners.
Ability to problem‑solve.
Proficient computer skills, including ability to adapt to new software programs and systems.
Detail‑oriented with organizational abilities and strong follow‑through.
Flexibility in scheduling for Men’s Services Director’s time off, evening appointments or workshops, along with flexibility for unanticipated or unusual situations.
Responsibilities
Men’s Services – Operations
Maintain a presence at Choices to make connections with male visitors who walk through our doors, providing support and education.
Facilitate fatherhood related classes for individuals, couples, and groups.
Schedule appointments.
Enter Client charts as needed.
Complete assigned follow‑ups.
Monitor/Answer Text Request and Microsoft Teams (or related programs).
Assist in the recruitment, processing, training and management of new volunteers.
Participate in brainstorming of yearly goals and direction for Men’s Services.
Help execute department goals/philosophies as set by Executive Director and Men’s Services Director.
Provide good client content (client stories, requests, stats, quotes, comments); help brainstorm content needed for direct appeals, and newsletters.
Complete other administrative tasks as requested.
Community Relations
Develop relationships within the community by networking with churches and other organizations for volunteer recruitment, opportunity to share the mission of Choices and to establish partnerships and referrals.
Speak on behalf of Choices and/or represent Choices at churches and community events as requested.
General Staff Duties
Attend staff meetings.
Attend on‑going training and conferences (may require some travel).
Attend Choices events and other events as needed.
Participate in representation to churches and organizations.
Take an active role in the organization’s network strategy, including hosting a table at the annual Choices Fundraising Banquet.
Commit to be an active learner, staying educated about life issues as well as professional development.