Medical Case Manager, Ryan White Program
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At Signature Health, our purpose is to provide integrated healthcare for our community, specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first , striving for excellence in the work you do each day, and having a can do mindset, then Signature Health is the best place for the next step in your rewarding career.
Job Type: Full-time
Medical, Dental, Vision, 401k match, HealthJoy – a no cost medical and mental health online resource available Day 1, and much more
Robust earned paid time off program (PTO)
Federal Loan Forgiveness Program (available on eligible roles)
Professional Development Support
Reporting to the Manager, Ryan White Program, the Medical Case Manager will provide a range of client-centered services that link clients with health care, psychosocial and other services. You will coordinate and follow up on medical treatments, ensuring timely and coordinated access to medically appropriate levels of health and support services. The Medical Case Manager ensures continuity of care through ongoing assessment of the client’s and client’s key family members’ needs and personal support systems.
How You’ll Succeed
Actively fulfill Medical Case Manager needs by working at various Signature Health locations as scheduled by your Supervisor.
Provide an initial assessment of client service needs.
Develop a comprehensive, individualized care plan and coordinate services required to implement the plan.
Continuously monitor client progress to assess the efficacy of their treatment plan and conduct periodic re-evaluation and adaptation of the plan at least every six (6) months, as necessary.
Provide a range of client-centered services that link clients with health care, psychosocial and other services, including benefits/entitlement counseling and referral activities.
Assist the client to access other public and private programs for which the client may be eligible (e.g., Medicaid, Medicare Part D, State Pharmacy Assistance Programs).
Provide ongoing assessment of the client’s key family members’ needs and personal support systems.
Facilitate treatment adherence counseling to ensure readiness for, and adherence to, complex HIV/AIDS treatments.
Maintain client charts that include the required elements for compliance with contractual and Ryan White Program requirements.
Client‑specific advocacy and/or review of utilization of services.
Maintain clear communication with referents or designated liaison persons.
Monitor and enforce client’s rights and confidentiality, and ensure high ethical standards.
Conduct and participate in all Quality Improvement and Utilization Review activities.
Personally maintain a high standard of professional and ethical standards.
Other duties as assigned.
Requirements
Knowledge & Experience
Bachelor’s Degree required.
Valid unencumbered LSW or LISW License in the state of Ohio required.
Formalized training as well as practical experience in medical case management required.
American Heart Association (AHA) Basic Life Support (BLS) certification required.
Working Conditions
Work is normally performed in a typical interior/office/clinical work environment.
While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
Requires periods of sitting, standing, telephone, and computer work.
Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
Possible exposure to blood borne pathogens while performing job duties.
Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
Sufficient dexterity to operate a PC and other office equipment.
All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug‑free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre‑employment drug screen.