In The Network, LLC is a medical case management company in metro Atlanta. We work with several law firms throughout the United States.
We are looking for case managers who have experience working for a law firm in the personal injury space.
This position is “in office”, Monday through Friday, from 9:00 am to 5:30 pm.
Our case managers manage 70 to 90 “in treating” cases. In order to be effective, our case managers have to be:
Disciplined
Organized
Attentive to detail
Able to multi-task
Use critical thinking skills
Have the ability to show empathy
Have superior communication and customer service skills
Job Responsibilities: Conduct initial client phone calls to gather details about the personal injury case
Communicate with multiple personal injury law firms
Communicate with providers and update the app with accurate information
Manage medical portion of the case
Communicate with clients regularly, providing updates on case progress and addressing their medical concerns
Coordinate scheduling and transportation with medical providers
Provide support and guidance to clients throughout their process
Answer high volume of calls
Property damage knowledge a plus
Ability to interpret to clients who speak different languages (bilingual)
Paralegal experience a plus
Benefits We offer the following benefits for full-time employees:
Health Insurance
Dental
Vision
Short-term Disability
Long-term Disability
Life Insurance
15 Vacation/PTO Days (120-hours) after one year of employment
10 Paid Holidays
Access to on-campus Fitness Center
Opportunity for Growth
Challenging Work
Our U.S. office is located in Chamblee, Georgia.
Education: High School or equivalent, college a plus.
Salary: $24 to $28 per hour depending on experience ($49,920 to $58,240)
We are an equal opportunity employer.