Medical Assistant/Patient Care Coordinator Float

Medical Assistant/Patient Care Coordinator Float
Join to apply for the Medical Assistant/Patient Care Coordinator Float role at CYB Human Resources .

Please do not apply to this role unless you have obtained a Certified Medical Assistant Certificate . This is required for the position.

Summary/Objective
The main objective of the PCC Float is to assist with PCC duties and to cover all other offices when PCCs are out of office.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel between assigned locations as needed to support patient care and clinic operations.

Ensure all duties are performed with professionalism, consistent quality, and in compliance with company policies.

Maintain the availability and readiness to travel during scheduled working hours.

Perform all other normal PCC duties as in any other office.

Greet and check-in patients upon arrival, clean up and tidy the office.

Schedule and confirm patient appointments.

Collect and update patient information in the electronic medical records system.

Answer phone calls and respond to patient inquiries.

Coordinate referrals to specialists and follow-up appointments.

Assist with insurance verification and billing processes.

Maintain cleanliness and organization of the office area.

Provide administrative support to healthcare providers.

Open and set up the clinic each day to ensure a smooth start.

Call patients for appointment reminders, follow-ups, and rescheduling as needed.

Communicate with pharmacies to process medication requests and resolve issues.

Assist providers with administrative tasks, including documentation and patient coordination.

Maintain a clean and organized workspace, including taking out trash and restocking supplies.

Provide a welcoming and supportive environment for patients and staff.

Requirements
Required Education and Experience:

Less than one year experience.

High school diploma or equivalent.

Preferred Education & Experience:

One to three years experience.

Associates degree.

Medical and mental health terminology knowledge.

Office work experience.

Multitasking.

Customer service.

Benefits

PTO

Medical, dental, and vision

Holidays (Christmas Eve and New Years Eve observed as paid holidays)

Paid Staff Day out; entire practice closed to go out for fun with all staff in all 5 locations

Seniority level

Entry level

Employment type

Full-time

Job function

Marketing

Industries

Medical Practices

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