Job Description
The Medical Assistant patient Care Coordinator professional is to serve as a liaison between health care providers and patients. Duties include triaging patient phone calls, documentation of all actions, communications and assisting with clinic visits as needed. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.
Job Requirements
High school Diploma or Equivalent required
Successful completion of Medical Assistant Program required
1 year experience in direct patient contact in a medical setting preferred
Proficient with technical office equipment including computers, printers, fax, copiers and telephones
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Bilingual skills preferred
Uses good problem solving skills
Strong process orientation
Detail oriented, logical, and methodological approach to problem solving
Ability to provide vision and leadership
Ability to plan and schedule the work of others
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team‑oriented environment
Job Responsibilities
Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Assist team members, help develop team cohesiveness and alignment with departmental goals
Assess daily work load to determine volume and urgency; prioritize and adapt to changing patient, physician and professional allied health provider workflow
Enter appropriate, evaluation, pre‑ and post‑transplant data, test/procedure results obtained from external and internal sources into transplant database
Obtain lab and other clinical data required maintaining patients' appropriate MELD score
Monitor pre‑ and post‑transplant patient clinical data and assure data is reviewed by a physician as required
Obtain and communicate test results to patients as directed
Communicate patient concerns to appropriate health care provider
Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner
Notify health care provider of test results in a timely manner
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast‑growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award‑winning workplace:
150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023