Medical Assistant/Patient Care Coordinator
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Hours of Work: 8a - 4:30
Days Of Week: M-F
Work Shift:
The Medical Assistant/Patient Care Coordinator professional serves as a liaison between health care providers and patients. Duties include triaging patient phone calls, documenting all actions and communications, and assisting with clinic visits as needed. The role supports and promotes the vision, mission, and strategic plans of Methodist Health System.
Job Requirements
High School Diploma or Equivalent required
Successful completion of a Medical Assistant Program required
1 year experience in direct patient contact in a medical setting preferred
Proficient with technical office equipment including computers, printers, fax, copiers and telephones
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Bilingual skills preferred
Good problem‑solving skills
Strong process orientation
Detail oriented, logical, and methodological approach to problem solving
Ability to provide vision and leadership
Ability to plan and schedule the work of others
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team‑oriented environment
Job Responsibilities
Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Assist team members and help develop team cohesiveness and alignment with departmental goals
Assess daily workload to determine volume and urgency; prioritize and adapt to changing patient, physician and allied health workflow
Enter appropriate, evaluation, pre‑ and post‑transplant data, test/procedure results from external and internal sources into the transplant database
Obtain lab and other clinical data required to maintain patients' appropriate MELD score
Monitor pre‑ and post‑transplant patient clinical data and ensure data is reviewed by a physician as required
Obtain and communicate test results to patients as directed
Communicate patient concerns to appropriate health care providers
Mail appropriate correspondence to all referral sites, referring physicians and patients in a timely manner
Notify health care providers of test results in a timely manner
Benefits
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast‑growing network includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Employees enjoy competitive salaries and an outstanding benefits package that includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.
Our affiliation means being part of an award‑winning workplace:
150 Top Places to Work in Healthcare by Becker’s Hospital Review, 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly® Employer, 2023
Seniority level
Entry level
Employment type
Full‑time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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