Join to apply for the LTSS Service Care Manager role at Sunshine Health .
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Overview
Centene is hiring – LTSS Service Care Manager (Hybrid, Lake County, FL)
This hybrid role covers Lake County, including Clermont, Groveland, Tavares, Eustis within zip codes 34711, 34736, 32778, 32726.
This position is 75% field-based, with the opportunity to work remotely when not visiting members. Standard work hours are Monday – Friday, 8:00 AM – 5:00 PM (local time).
Key Responsibilities
Provide case management support for members in their homes or facilities
Collaborate with healthcare providers, social service agencies, and community resources
Ensure members receive high-quality, person-centered care
Ideal Candidate
Background in case management, healthcare, or social/community services
Strong ability to build relationships and support members in the community
Commitment to improving health outcomes and quality of life
Position Purpose
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with personalized service care plans for long-term care members and educate members and their families/caregivers on services and benefits available to meet member needs.
Evaluates member needs, available resources, and recommends or facilitates optimal plans
Develops ongoing long-term care plans and identifies necessary providers or community resources
Coordinates between members, families/caregivers, and provider teams to ensure services are accessible
Provides resource support for employment, housing, participant direction, independent living, justice, foster care based on assessments and plans
Monitors care plans, member status, and outcomes, providing recommendations as needed
Collaborates with healthcare providers and partners to meet member needs
Collects, documents, and maintains member information and care management activities for regulatory compliance
Performs home and site visits to assess member needs and collaborate with providers
Educates members and caregivers on procedures, provider instructions, service options, referrals, and benefits
Provides leadership with feedback to improve quality of care and service delivery cost-effectively
Performs other duties as assigned
Complies with all policies and standards
Education & Experience
Requires a Bachelor’s degree and 2–4 years of related experience, or equivalent experience reflected in accomplishments.
Compensation
Pay Range: $26.50 - $47.59 per hour
Benefits
Centene offers a comprehensive benefits package including competitive pay, health insurance, 401(k) and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office schedules. Total compensation may include additional incentives and is subject to program eligibility.
Equal Opportunity
Centene is an equal opportunity employer committed to diversity and values the differences among our community. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. Qualified applicants with arrest or conviction records will be considered under applicable ordinances and fair chance laws.