Are you passionate about patient care and creating a positive first experience for those navigating chronic health conditions? We’re looking for Care Coordinators (CTC) to join our growing team and play a key role in supporting the onboarding of patients into our Chronic Care Management (CCM) program.
About The Role
As a CTC, you’ll be responsible for educating patients on CCM services, obtaining consent, creating the first care plan, and ensuring a smooth relationship with your patients as you help them navigate through CCM. This is an excellent opportunity for someone who thrives in a collaborative, patient-centered environment and enjoys a mix of communication and administrative responsibilities.
What You’ll Do
Conduct initial outreach calls to introduce the CCM program and obtain patient consent
Develop and document the first care plan in alignment with CCM requirements
Complete the initial CCM report
Ensure all documentation is accurate, timely, and compliant with regulatory standards
Develop medical relationships with patients
Address any questions or concerns patients may have during the onboarding process
Support various administrative tasks related to enrollment and care coordination
What We’re Looking For
Strong communication skills with a patient-first approach
Detail-oriented with excellent documentation and follow-up habits
Ability to work independently while contributing to a collaborative team
Experience in healthcare, care coordination, or customer service preferred
Schedule
Full-Time
Monday–Friday
8 hour day — open to 4-10s Scheduling
Benefits
Eligibility for Benefits: Begins on the 1st of the month following 60 days of employment
Health Insurance: 50% premium paid for employee coverage; family plans available at competitive rates
Dental & Vision Insurance: Offered through our group plan
Paid Time Off (PTO): Accrues up to 40 hours per year; accrual begins on day one, available after 90 days
Unpaid Time Off: 40 hours per year, available after an initial training period
Paid Holidays: Six (6) paid holidays per year after 90 days: New Year’s Day, Memorial Day, Independence Day, Thanksgiving, Christmas Eve, and Christmas Day
Compensation
Compensation features supplemental pay: earn per patient served with a guaranteed minimum hourly wage of $16–$17, based on licensure and experience.