Lead Case Manager – Sierra Meadows Behavioral Health
Location: Clovis, CA.
Job Overview
The Lead Case Manager serves as a senior-level case manager responsible for the overall quality, compliance, and effectiveness of case management services. This role includes advanced care coordination, staff leadership, contribution to strategic initiatives, liaison with stakeholders and community partners, and ensuring documentation practices, patient support, and team collaboration consistently meet highest standards.
Essential Functions
Senior Case Management & Oversight
Serves as the senior case manager on the treatment team.
Provides direct support for complex and high-needs cases.
Offers consultation and guidance to other case managers regarding care planning and resource linkage.
Documentation Review & Quality Assurance
Reviews, audits, and guides documentation to ensure accuracy and compliance.
Trains staff in documentation standards and quality procedures.
Supports the development of improved documentation systems.
Training, Mentorship & Onboarding
Leads onboarding and training of new case management staff.
Acts as a mentor to all case managers, promoting professional growth and clinical skill development.
Interdisciplinary & Community Collaboration
Acts as a liaison between TPEG programs and external providers, agencies, and stakeholders.
Coordinates high-level community linkage and discharge planning.
Compliance, Strategy & Representation
Represents case management in audits, licensing visits, and stakeholder meetings.
Contributes to the development of policies, quality improvement initiatives, and long-term program planning.
Maintains current knowledge of behavioral health regulations and best practices.
Additional Functions
Performs other duties as may be assigned.
Follows and supports TPEG policies and procedures.
Works collaboratively and cooperatively with internal and external partners.
Represents TPEG, Inc. by embodying the mission, vision, and values of the organization.
Travels occasionally during the workday and for occasional overnight stays (compensation for mileage, food, and lodging provided).
Maintains regular attendance at work and company activities and demonstrates punctuality regarding deadlines.
Displays creativity and vision in recommending new tactics and strategies.
Expands and updates job knowledge through educational opportunities and professional learning.
Minimum Qualifications
Education: Bachelor’s Degree in Social Work, Psychology, or a related field.
Experience: Five (5) years of behavioral health case management.
Leadership, communication, and organizational skills.
Experience demonstrating excellence in compliance and interdisciplinary collaboration.
Experience working with culturally diverse individuals and communities; commitment to strengthening engagement of diverse populations.
Familiarity with equity and diversity initiatives.
Strong written and oral communication skills.
Ability to make independent decisions and exercise judgment with integrity.
Adept at organizing time and resources to perform multiple tasks accurately and timely.
Proficiency in word processing, database and/or spreadsheet applications.
Valid Driver’s License / Clean Driving Record.
Preferred Qualifications
Current enrollment in a Master’s Degree program in Counseling, Marriage and Family Therapy, or a related field.
Experience in dual-diagnosis or mental health treatment preferred.
Proficient in English and communication skills.
Working Conditions
Work settings vary across offices, program sites, and stakeholder locations.
Travel may include company or personal transportation.