Jail Diversion Case Manager
We are hiring for a regular, full-time position at RHA Health Services. If you are a positive and personable individual looking to make a real difference by working with people who have intellectual, developmental disabilities, or face mental health and substance use challenges, we invite you to join our team. This role focuses on providing case management, treatment planning, evidence‑based group programming, and re‑entry support to inmates at the Buncombe County Detention Facility.
Key Responsibilities
Direct client care and coordination of initial and ongoing assessments of clients with mental health and co‑occurring substance use disorders.
Develop diversion and re‑entry plans tailored to each client’s therapeutic needs.
Facilitate group programming for individuals at the detention facility and in the community.
Collect and report data, and participate in program evaluation.
Work collaboratively with a multi‑disciplinary team in the criminal justice system.
Maintain positive relationships with community treatment providers to support continuity of client care.
Participate in committees and community meetings as needed to educate partners about RHA services offered at the facility.
Required Education & Experience
Qualified Mental Health Professional.
Experience with the Criminal Justice system and justice‑involved or incarcerated persons.
Flexibility to work in a fast‑paced environment with multiple demands.
Ability to navigate complex systems and engage individuals in services.
Working knowledge of community resources.
Collaboration with multiple stakeholders.
Bachelor’s Degree (Human Services field required); alternatively 4+ years of experience if not in Human Services.
Excellent written and oral communication skills.
Proficiency in Microsoft Office and word‑processing applications.
Strong attention to detail in collecting and reporting data.
Reliable transportation for job functions.
No criminal justice involvement for two years (including Probation or Parole) and no pending criminal charges.
Preferred Certifications
Prime for Life facilitator, WRAP facilitator, MRT facilitator.
Requirements of a Qualified Professional
Bachelor’s degree in Human Services & 2+ years full‑time experience with the population served.
Bachelor’s degree (non‑Human Services) & 4+ years full‑time experience.
OR Master’s degree or higher & 1+ year full‑time experience.
License, provisional license, certificate, registration, or permit issued by the governing board regulating human service professions.
Other duties as assigned.
Definitions
Human Service Degrees include: Social Service, Sociology, Psychology, or other Human Service Degrees.
Provide support to individuals with mental health and/or substance use issues in home, school, workplace, and community settings.
Assist with independent living interventions based on strengths and recovery.
Serve as a link among clients, families, local agencies, and the community.
Minimize negative psychiatric symptoms or substance dependence that interfere with daily living.
Support clients in skill‑building activities such as daily living, socialization, adaptation, and anger management.
Perform case‑management functions of linking and arranging services and referrals.
Collaborate closely with clinical/professional staff to maintain communication, provide feedback, and expedite service implementation.
Other duties as assigned.
Pre‑employment Screening
Complete criminal background check.
Name check in registries (OIG exclusions database, Child Abuse Registry, Offenders Against Individuals with Developmental Disabilities).
Drug testing.
Education verification and other credentialing based on position requirements.
Proof of employment history or references (if required).
Proof of driver’s license, insurance, and vehicle if needed for transportation purposes.
Benefits
Payactiv: early access to earned wages.
Employee perks and discount program.
Paid Time Off (full‑time employees only).
Health/Insurance (full‑time employees only).
401(k) retirement savings program.
Well‑being programs: Physical, Emotional, and Financial.
Chronic disease management programs for qualifying employees.
Free CPR, first aid, and job‑specific training opportunities.
Contract/contingent workers and interns do not qualify for the above benefits.
EEO Statement
RHA is an equal opportunity employer. We provide reasonable accommodation to qualified employees with protected disabilities as required by applicable laws, regulations, and ordinances. If you need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health, and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment that creates opportunities for personal outcomes. For over 30 years, our people have remained at the very center of everything we do. RHA currently serves communities in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference, apply today.