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Integrated Case Manager

MetaSense Inc
Full-time
On-site
Detroit, Michigan, United States
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We are seeking highly experienced candidates with acute inpatient case management and discharge planning experience. Training on the unit will be minimal; candidates must be able to pick up quickly and work efficiently.

Base pay range
$20.62/hr - $20.62/hr

Job Summary
The Integrated Case Manager for Population Health is an interdependent member of the patient-centered care team responsible for the collaborative practice of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health care needs while promoting patient safety, quality of care, and cost-effective outcomes.

Principle Duties And Responsibilities

Conducts a comprehensive assessment of patient and family/caregiver’s biomedical, psychological, social and functional needs to gauge the potential impact on recovery.

Develops personalized patient-centered care plans aimed at optimizing the patient’s care experience.

Engages patients and their families as part of the care team through advocacy, ongoing communication, health education, identification of resources and service facilitation.

Utilizes professional judgment, critical thinking, motivational interviewing and self-management techniques to assist patients in overcoming barriers to goal achievement.

Provides counseling and interventions related to treatment decisions and end of life issues including Advanced Care Planning.

Provides coordination as necessary to ensure patients seamlessly and safely transition between care settings.

Advocates for appropriate delivery of services within the patient’s health plan benefit structure.

Collaborates with appropriate members of the patient’s treatment/care team to co-manage patients with complex medical and social needs; facilitates interdependent collaborative care conferences.

Continually evaluates the patient’s response to the care/treatment plan and makes modifications when necessary.

Plans and participates in process improvement activities designed to reduce risk, including data collection, analysis and follow-up intervention activities.

Facilitates interventions in cases involving child abuse and neglect, domestic violence, elder abuse, institutional abuse and sexual assault.

Supports department based goals, which contribute to the success of the organization.

Performs other duties as assigned.

Required Skills & Experience

Excellent verbal communication and written documentation skills.

Excellent customer service and interpersonal skills, including the ability to interact with internal and external customers and all levels of the organization.

Strong problem-solving, analytical, and decision-making skills.

Strong computer skills and knowledge.

Experience in discharge planning, home health care, rehabilitative medicine, community health or managed care preferred.

Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations and case management principles.

Knowledge of medical ethics and legal implications related to case management.

Understanding of social determinants of health and their impact on a patient’s wellbeing.

Well versed in facilitating community resources to meet the needs of diverse populations.

Strong organizational, planning and implementation skills with the ability to handle multiple complex patient needs simultaneously.

Strong sense of compassion with the ability to successfully advocate for patients and their families.

Required Education

Nursing degree

MSW

Required Certification & Licensure

Registered Nurse (RN) with a valid, unrestricted State of Michigan license.

Licensed Social Worker (LMSW) with a valid, unrestricted State of Michigan license.

Minimum 5 years of Acute Inpatient Case Management experience (excluding telephonic, utilization management or therapy experience). Recent (within the last two years) acute inpatient case management experience is required.

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