Intake Case Manager (ICM) - Youth Services
Community Teamwork is a private non‑profit organization with over 600 employees, dedicated to fostering equity, compassion, and community engagement by creating housing, education, and economic opportunities. We offer a supportive, mission‑driven environment where you can thrive both personally and professionally.
Benefits
Hourly Pay: starting at $24.34
Casual work environment
4 weeks of Paid Time Off
Medical, Dental, and Vision insurance
Paid Life Insurance
12 paid holidays (including one floating holiday)
Paid sick leave
Career advancement and professional development opportunities
5% contribution to your 401K retirement account after 6 months of employment
37.5 hour work week but paid for 40 hours
Great co‑workers and a fulfilling mission
Location
The Youth Opportunity Center in downtown Lowell is the site of this dynamic youth services team.
Responsibilities Include
Housing Needs
Finance & Budgeting
Employment
Education
Legal Issues
Health
Parenting
Daily Living Skills
Additional case management duties may include evaluating clients, developing individualized service plans, advocating for community resources, and coordinating support with mental health, outreach, housing, and educational components.
Qualifications
Bachelor’s Degree preferred (Human Services or related field); minimum 5+ years of direct case management experience may substitute for degree.
2 years of experience working with at‑risk youth.
Comfortable working with at‑risk youth in group and individual settings, preferably supporting employment and post‑secondary education.
Minimum one year of assessment, advocacy, and case management work in a Human Services field required.
Demonstrated knowledge of community resources available to low‑income individuals and families.
Excellent customer service, organizational, oral and written communication skills.
Ability to manage multiple priorities in a fast‑paced environment.
Proficient computer skills in basic software and data collection systems.
Ability to maintain accurate records and confidentiality of information.