Role Summary
One of our clients is hiring for a professional responsible for providing functional and technical support for business and clinical applications. The role involves resolving performance issues, optimizing workflows, and supporting system upgrades to ensure operational efficiency and user satisfaction.
Key Responsibilities
Configure and support assigned software applications
Collaborate with users to identify and resolve system issues
Analyze workflows and recommend optimization improvements
Assist with design, testing, documentation, and implementation
Provide on-call technical support in a 24/7 environment
Coordinate with IT and clinical teams to ensure system reliability