Hospice Clinical Manager RN - Patient Care Manager
Gentiva
Overview
Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams. We are seeking a dedicated Patient Care Manager (Clinical Manager) to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high‑quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.
Responsibilities
Oversee and direct patient care services to ensure the delivery of high‑quality hospice care
Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
Support performance improvement initiatives, quality assessments, and operational efficiencies within your location
Qualifications – What You’ll Bring
Current RN license in the state of employment
Graduate of an accredited nursing program
Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home‑based care setting
Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
Knowledge and compassion for terminally ill patients and their families
Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
Strong interpersonal, organizational, and leadership skills
Competency in clinical documentation and technology systems
Preferred Qualifications (Not Required)
Bachelor of Science in Nursing (BSN)
Previous leadership, team management, or supervisory experience in hospice or home health
Familiarity with EMR systems and telehealth platforms
Certification in Hospice and Palliative Nursing (CHPN)
Compensation
Salary Range – $105K to $120K. Compensation may vary within the range based on location, experience, education, skills, licensure, certifications, and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Benefits for All Associates (Full-Time, Part-Time & Per Diem)