ARE YOU A CNA READY TO TAKE YOUR CAREER TO THE NEXT LEVEL?
Looking for an experienced Caregiver (CNA OR HHA) that is looking to work in the office as a Scheduler/Care Manager.
This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. Care Manager must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals.
Care Manager Duties
Answers, screens, and transfers phone calls.
Staff cases – must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregiver with cases suited for their availability and sees that their skills are suited for client’s Plan of Care (POC).
Must communicate very clearly via telephone, email, and/or text with caregivers to ensure caregivers understand the needs of the clients and the dates and times of their shifts.
Communicates with clients to update them when a new caregiver is being introduced to the case.
Handles/resolves client and caregiver issues, problems and scheduling changes, and requests assistance from other staff as needed.
Follow up supervisory visits as needed.
Handles "On-Call" after business hours to ensure all calls are correctly routed and addressed in case of emergencies.
Interview new caregivers, training.
Must have open availability, reliable car as you will need to drive to client locations.
Must be flexible to be on call as needed as a caregiver.
Compensation: $18.00 per hour
HomeWell Care Services FL196
AtHomeWellCare Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship athome. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.