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Government Programs Care Manager I

Health Care Service Corporation
Full-time
On-site
Albuquerque, New Mexico, United States
Join the application for the Government Programs Care Manager I role at Health Care Service Corporation

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose‑driven company that will invest in your professional development.

This position is responsible for providing care coordination to members via telephonic and/or field‑based care management to inform and educate them on health care programs, addressing their personal health needs, engaging the member in discussion of adherence to personal health goals, responding to inquiries from members, and supporting the clinical operations with provider and member activities. This position will be required to complete member telephonic and/or field‑based health screenings that do not require clinical judgement and care planning duties which may require visits to members’ homes and/or facilities.

Job Requirements

Bachelor’s degree in nursing, social work, counseling, human‑services or social sciences, or LVN, LPN and 1 year of related experience or 3 years of equivalent experience in managed care, a state care coordination or waiver program.

Knowledge of healthcare terminology

Experience coordinating member healthcare related needs, providing assistance to members, and analyzing member needs

PC proficiency including Microsoft Office applications and clinical systems.

Customer service skills

Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues

Current unrestricted driver's license, transportation and applicable insurance.

Preferred Requirements

Fluency in Native American languages and cultures is preferred.

This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.

Compensation: $19.65 - $43.74
Exact compensation may vary based on skills, experience, and location.

Seniority level

Entry level

Employment type

Full‑time

Job function

Legal

Industries

Hospitals and Health Care

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards

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