Field Care Coordinator (HIDE SNP) - Wayne County, MI and Surrounding
Join us to apply for the Field Care Coordinator (HIDE SNP) role at UnitedHealthcare .
At UnitedHealthcare, we simplify the health care experience and create healthier communities. The work you do here impacts the lives of millions of people for the better.
Ready to make a difference? Join us to start Caring. Connecting. Growing together.
Field Care Coordinator – HIDE SNP is an essential element of an Integrated Care Model and is responsible for establishing a person‑centered, goal‑oriented, culturally relevant set of steps to ensure that the person receiving LTSS gets services that are supportive, effective, efficient, timely and cost‑effective. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and community integration.
Location: Wayne County, MI with home‑based office. Expected travel: 75% of the time within a 50‑mile radius or a 50‑minute drive from your home.
If you reside in or near Wayne County, MI or surrounding area , you will have the flexibility to telecommute as you take on some tough challenges.
Primary Responsibilities
Develop and implement care plan interventions throughout the continuum of care as a single point of contact
Communicate with all stakeholders the required health‑related information to ensure quality coordinated care and services are provided expeditiously to all members
Advocate for persons and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team
Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care
Identify problems or barriers to care and provide appropriate care management interventions
Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
Provide resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate
Manage the person‑centered service/support plan throughout the continuum of care
Conduct home visits in coordination with the person and care team
Conduct in‑person visits, which may include nursing homes, assisted living, hospital or home
Gather, document, and maintain all member information and care management activities to ensure compliance with current state and federal guidelines
What Are The Reasons To Consider Working For UnitedHealth Group?
Competitive Base Pay, a Full And Comprehensive Benefit Program, Performance Rewards, And a Management Team Who Demonstrates Their Commitment To Your Success.
Benefits
Paid Time Off, 8 Paid Holidays
Medical Plan options, Health Spending Account or a Health Saving account
Dental, Vision, Life & AD&D Insurance, Short‑term and Long‑term Disability coverage
Current, unrestricted independent licensure as a Registered Nurse (RN) in Michigan
Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW)
Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g., LLBSW, LBSW)
2+ years of experience working within the community health setting in a health care role
1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non‑emergent transportation, utility assistance, housing/rapid re‑housing assistance, etc.)
1+ years of experience working with persons with long‑term care needs and/or home and community‑based services
1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word)
Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs
Access to a designated quiet workspace in your home (separated from non‑workspace areas) with the ability to secure Protected Health Information (PHI)
Ability to travel to Southfield, MI office for quarterly team meetings
Must reside within the state of Michigan
Preferred Qualifications
RN or LMSW, LLMSW, LCSW
1+ years of medical case management experience
Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma‑Informed Care, Person‑Centered Care
Experience in serving individuals with co‑occurring disorders (both mental health and substance use disorders)
Experience with MI Health Link (MMP)
Experience working in Managed Care
Working knowledge of NCQA documentation standards
All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Pay
Hourly pay for this role will range from $28.27 to $50.48 per hour based on full‑time employment. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. We comply with all minimum wage laws as applicable.
UnitedHealth Group EEO Statement
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.