Join to apply for the ESP Case Manager role at MERS / Goodwill
Required Travel: 50%
Position Type: Hourly Full-Time
MERS/Missouri Goodwill Industries is looking for an energetic, self‑motivated, and professional ESP Case Manager to join our St Charles Career Center team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!", and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.
Qualifications
Bachelor's Degree with specialized training and/or certification in providing services to the specific population being served in ESP.
Requires excellent written/verbal communication skills.
Driver's license and current insurance required.
Primary Duties/Responsibilities
Review referral information, establish professional relationships, perform timely intake, and develop/maintain individual plan for employment with all participants.
Maintain caseload size that is both programmatically and fiscally appropriate and ensures timely delivery of services.
Develop and maintain positive relationships with referral sources and provides ongoing communication regarding participant activities.
Utilize referral information, intake information, job history, and local employment market in determining job goals. Also involves partnership with Employment Specialists and other staff based on program size and structure.
Works with participant and relevant supports to determine communication style, transportation needs, support needs, independent living needs, social supports, and threats to employment and make appropriate recommendations for accommodation or remediation.
Develops and maintains Knowledge of community resources and assistive technology relevant to caseload, as well as knowledge of ADA guidelines related to accommodations. Educate employers as needed.
Document all work with participants in progress notes, maintain notes and other agency documentation.
Maintain confidentiality according to agency guidelines, follows ethical guidelines.
Maintain knowledge of community resources that can be utilized to support participant needs (i.e., transportation, medical, childcare, utilities, etc.). Make referrals, advocate, and follow-up.
Completes training requirements on an annual basis to demonstrate program-specific knowledge.
Maintains program outcomes such as 2 new starts per month, 75% 90‑day retention rate for participants placed in employment.
Other duties as assigned.
Benefits
Individual and family medical benefits for full‑time employees working 30 or more hours per week.
Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
403(B) Retirement on date of hire for employees working 20 or more hours per week.
403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
401(A) Retirement on date of hire for employees working 20 or more hours per week.
PTO Accrual up to 15 days based on hours worked.
Employee store discount
Paid holidays
Flexible Schedules
Career Growth Opportunities
MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.
MERS/ MO Goodwill requires various background and records checks upon employment.