Overview Job Description:
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.
Start Date: Monday, September 29, 2025
Training: 8am – 4:30pm CT. Due to the structured training schedule, new hires are unable to miss any days for the first 60 days of employment (9/29/2025 -11/29/2025). Unfortunately we are unable to make any exceptions.
Available Shifts:
Monday-Friday: 9am - 5:30pm CT and every 4th Saturday from 8am-4:30pmCT
Monday-Friday: 11am-7:30pm CT and every 4th Saturday from 8am-4:30pmCT
Monday-Friday:11:30am-8pm CT and every 4th Saturday from 8am-4:30pm CT
Note: A compact nursing license is required for this position
Note: This position requires a responsive, committed individual who recognizes the impact of the health care delivery system on the clinical and financial outcomes of the member population and can identify and take action to facilitate system improvements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities
Essential Job Functions:
Achieve clinical objectives by reviewing status of participants’ preventive health exams as defined by disease-specific Standards of Care guidelines to close gaps in care.
Contact participants by telephonic dialer system per Disease Management program design and call cadence for education, assessment, intervention, and behavioral goal setting.
Identify educational needs of participants and facilitate educational opportunities (education materials; refer to employer or health plan specific vendors or other Sharecare programs as appropriate).
Review participant’s functional status and support system to determine desired outcomes of care and needs for participant education.
Collaborate with the participant to develop a care plan addressing total healthcare needs.
Identify participant barriers to accessing health care services and advise on benefits and local resources to remove system barriers.
Make referrals to dietitian or coach colleagues to ensure continuity of care.
Accept warm transfer calls from non-RN colleagues for assessment and/or additional discussion with participant when necessary.
Specific Skills/Attributes
Advanced active listening skills.
Prior experience and proficiency with motivational interviewing and behavior change preferred.
Ability to thrive in a telephonic and omni-channel environment, while meeting quality and productivity metrics.
Self-directed, highly organized, and proactive.
Ability to identify and integrate quality improvement processes into practice.
Effective communication skills and ability to provide positive customer service to internal and external customers.
Proven success in influencing patient outcomes.
Qualifications
This position requires a responsive, committed individual who recognizes the impact of the health care delivery system on the clinical and financial outcomes of the member population and can identify and take action to facilitate system improvements.
Current Registered Nurse multi-state compact license in the state in which they reside and able to obtain additional state licensure; BSN preferred.
Minimum of 3 years recent experience in a clinical setting.
Basic knowledge of physiology and chronic disease appropriate for an RN.
Language Skills: Ability to communicate with members, other members of the team, physicians, and plan representatives. Effective oral and written communication skills. Ability to read, analyze, and interpret common scientific and technical journals.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and organize data in an effective and useful manner; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Basic computer skills with the ability to learn and utilize new software; typing at least 40 WPM.
This position will be based in a home office which must satisfy all HIPAA requirements.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status, or other non-merit factor.