DCS CASE MANAGER 3 - 11042025-72735 at State of Tennessee
Job Information
Opening Date/Time: 11/04/2025 12:00AM Central Time
Closing Date/Time: 11/10/2025 11:59PM Central Time
Salary (Monthly): $4,178.00 - $6,245.00
Salary (Annually): $50,136.00 - $74,940.00
Job Type: Full-Time
City, State Location: Newport, TN
Department: Children's Services
Location of Position(s) to be Filled: Department of Children's Services, Child and Family Management Division, Cockey County
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Necessary Special Qualifications
Must be at least twenty-one (21) years of age on the date of application;
Be a citizen of the United States;
Possess a valid driver's license prior to and during employment;
Have a good moral character, as determined by investigation;
Complete a criminal history disclosure form in a manner approved by the appointing authority;
Have no conviction for a felony;
Agree to release all records involving their criminal history to the appointment authority;
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
Submit to and pass a pre-employment screening test for use of illegal drugs.
Overview
This classification is responsible for professional case management work of considerable difficulty and leads work of routine difficulty; it performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State's supervision, in State custody, or at risk of State custody, and their families.
Responsibilities
Serves as a mentor for less-experienced case management staff by providing guidance and suggestions for difficult/multi-faceted cases. Participates in multi-disciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, and Community Advisory Board.
Determines if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, determines the need for a safety plan, makes recommendations regarding permanency and/or termination of parental rights, monitors adoptive and foster families, recruits foster parents, conducts home visits, and coordinates/observes visitation.
Maintains documentation for case files and other required documentation; prepares for, participates and testifies in court proceedings.
Conducts interviews with alleged child victims, individuals reporting alleged abuse or child neglect, child's family, and collateral contacts; gathers required information such as school records, demographic information, medical exam/psychological information, etc.; identifies supports for children and families; administers client drug screens; and conducts required assessments/assessments of home. Conducts face-to-face visits with children, resource families, providers, kinship homes, and other relevant entities.
Works flexible hours including weekends, holidays, and after hours; schedules appointments, meetings, visitation with children on caseload; transports children to various appointments safely; assists children in preparing for placement, and sits with children who are awaiting placement.
Communicates effectively and timely with others; engages with children and families to build trustful relationships; encourages clients to overcome barriers and achieve permanency; explains parental rights and other relevant documents to families; responds timely to families, providers, co-workers, and supervision.
Convenes and identifies members for Child and Family Team Meetings to work collaboratively with all participants; develops action steps and goals to be accomplished by the Team.
Works within communities by making referrals to service providers on behalf of clients; collaborates with law enforcement officials and multi-disciplinary teams; trains foster parents, adoptive parents and community.
Competencies (KSA's)
Decision Quality
Action Oriented
Customer Focus
Manages ConflictCommunicates Effectively
Knowledge
Clerical
Customer and Personal Service
Skills
Time Management
Active Learning and Listening
Complex Problem Solving
Abilities
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Tools & Equipment
Electronic Devices
Computers
Motor Vehicles
TN Driver Standards
State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.
Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.