DCS CASE MANAGER 1* - EG - 04012025- 66745 Location: Williamson County
Last Day to Apply: Dec 31, 2025
Business Unit: Social Services / Counselors
Job Family: Children's Services
Job Opening ID: 66745
LOCATION OF (350) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, STATEWIDE
The DCS Case Manager 1* position has an approved starting salary of $50,604
I understand this recruitment advertisement will remain open until an active job is posted. It is in the applicant's best interest to submit all required materials as early as possible.
Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree.
Necessary Special Qualifications:
Complete a criminal history disclosure form in a manner approved by the appointing authority;
Must agree to release all records involving their criminal history to the appointing authority;
Must supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check;
Submit to a review of their status on the Department of Health's vulnerable person's registry;
Possess a valid motor vehicle operator's license at the time of appointment in some positions;
Upon appointment, successfully complete a prescribed course of training offered by the Tennessee Department of Children's Services.
Overview Summary: Under general supervision, is responsible for professional case management work of routine difficulty, and performs related work as required.
Distinguishing Features: This is the trainee/entry level class in the DCS Case Manager job series. An employee in this class learns to perform a variety of case management duties for children under State supervision, in State custody, or at risk of State custody, and their families.
Responsibilities:
Updating and Using Relevant Knowledge: Learns and adheres to departmental policy.
Making Decisions and Solving Problems: Learns to determine if abuse or neglect has occurred, who the abuser is, the level of risk or harm to the child, and the need for a safety plan.
Communicating with Persons Outside Organization: Learns to prepare to participate and testify in court proceedings.
Getting Information: Learns to conduct intake interviews with individuals reporting suspected child abuse or neglect.
Documenting/Recording Information: Learns to document accurate information from an interview.
Performing Administrative Activities: Learns to maintain and update case files.
Competencies (KSA's):
Decision Quality
Problem Solving
Priority Setting
Time Management
Conflict Management
Drive For Results
Tools & Equipment: Electronic devices, Computers, Motor vehicles.
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