Position Type
Full-Time (37.5+ hours/week), Non-Exempt
Work Setting
Fully Onsite
Reports To
Outreach Supervisor
Pay Range
$21-$22.04/hour
Total Compensation
In addition to standard pay, compensation for this position includes:
Comprehensive, low-cost healthcare coverage for employees
Generous employer 401(k) contributions
Employer-covered life insurance
Time Away from Work
Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
Paid vacation time and sick leave
15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays
2 Wellness Days to be taken any time during the year to support employees’ mental wellness
Position Overview
JFS is looking for a compassionate, mission-driven individual to join the Outreach team as the College of the Desert Case Manager. In this role, you have the opportunity to use your organizational skills and case management experience to make a meaningful difference in your community and help change lives across Riverside and San Bernardino Counties. The COD Case Manager plays an integral role on the team and supports the entire agency by striving to remove barriers that are impeding upon a person’s level of self-sufficiency, including financial challenges, mental health and medical issues, basic need insecurity, and lack of support system/community. This position reports directly to the Program Manager and works closely with the College of the Desert Staff and the rest of the outreach team.
Responsibilities
Assess displaced client and family needs in the field on College of the Desert Campuses and in the outreach office
Develop comprehensive care plans for families to become self-sufficient
Services needed Coordination
Develop links with a continuum of service providers and agencies
Maintain up-to-date client records
Provide crisis and/or short-term counseling
Provide information and referral to community and staff
Engage in outreach activities both in the office and out in the field
Ensure compliance with all Department of Housing and Urban Development policies.
Interact regularly with other service providers
Assist as needed with food donation pick-up and delivery
Skills/Experience/Abilities That Are a Must-Have
Must have a valid CA driver's license, insurance, a reliable personal vehicle, and a willingness to travel off-site
Must be able to pass a Livescan, background check and drug test
Must possess a current driver’s license, Insurance, reliable car and have a clean driving record. This job requires 80 – 90% travel around the Coachella Valley.
Strong crisis intervention and honed assessment skills, including high risk issues
Extensive knowledge of Coachella Valley community resources
Ability to work independently as well as in a team
Capacity to form professional relationships with clients and maintain appropriate boundaries
Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope of authority
Good to excellent spelling, grammar and written communication skills
Excellent telephone and oral communication skills
Ability to read and interpret documents such as memos, general clerical documents, project and grant reports, safety rules, instruction booklets and manuals
Ability to write well (e.g., memos, reports, e-mails, agendas, minutes)
Ability to analyze data
Ability to deal with problems involving several variables
Proficiency in Word, Excel and Outlook
Ability to write clear concise e-mails
Skills/Abilities We’d Like You to Have
Baccalaureate level of conceptual thinking, organization and expression obtained by a degree in Sociology/Psychology/ or other related field or equivalent work experience
2+ years’ experience in Social Work or related field or equivalent work experience
Must be able to pass a Livescan, background check and drug test
2+ years’ experience providing case management services preferred
Knowledge of and experience with motivational interviewing preferred
Physical Requirements
Sit, talk, and listen
Stand, walk and use hands and arms to use a keyboard, handle papers, and reach for the phone
Occasionally lift and/or move up to 20 pounds
This position goes out into the field of work with clients living outside. May involve walking long distances.
Important Notice
Please submit your resume and cover letter on your application.
Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).
About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
Equal Opportunity Employer
*Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.