ARE YOU A CNA READY TO TAKE YOUR CAREER TO THE NEXT LEVEL?
Looking for an experienced Caregiver (CNA OR HHA) that is looking to work in the office as a Scheduler/Care Manager.
This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. Care Manager must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals.
Care Manager Duties: Answer, screen, and transfer phone calls.
Staff cases – familiar with all clients and caregivers to match shifts.
Communicate clearly via telephone, email, and text to ensure caregivers understand client needs and shift times.
Communicate with clients to update them when a new caregiver is introduced.
Handle/resolve client and caregiver issues, problem and scheduling changes, requesting assistance from other staff as needed.
Follow up supervisory visits as needed.
Handle "On-Call" after business hours to ensure all calls are correctly routed and addressed in emergencies.
Interview new caregivers and provide training.
Must have open availability, reliable car; need to drive to client locations.
Must be flexible to be on call as needed as a caregiver.
Compensation: $18.00 per hour
AtHomeWellCare Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.
Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.
We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and byHomeWellCare Services.