Overview
We are looking for a Clinical Coordinator-CMA for our Advanced Illness Management (AIM) Program in our Addison, TX palliative care branch. In this role you will report directly to the Clinical Manager AIM.
The AIM Clinical Coordinator will coordinate and manage day‑to‑day business affairs and other clinical activities related to the administration of the AIM and Palliative Care department. Responsibilities include scheduling and managing frequency adherence, clinical coordination, medical record maintenance, and marketing functions.
Schedule
Monday‑Friday, 8:00 a.m. – 5:00 p.m.
Bilingual Spanish a plus.
Responsibilities
Schedule and manage frequency adherence, clinical coordination, medical record maintenance function, and marketing function.
Field incoming calls from partners and patients.
Manage visit frequency compliance, schedule PRN visits, and post‑hospitalization follow‑up with patient/family—expediting discharge home with AIM communication with partners and scheduling post‑hospitalization visits.
Order labs, DME, imaging. Coordinate results with NPs, enter telephone encounters in partner EMR, and enter routine visit medical reconciliation in partner EMR.
Ensure transitions to HSP referrals to CTC for care type.
Assist in appropriate identification of HSP eligible patients and identifying HH providers that can accept HH referrals from PCC.
Identify and communicate local partner office for lab drop off.
About You
Bachelor’s degree in Health Care Administration, Nursing, or a related degree preferred.
CMA Certification required.
Minimum of three years of health care delivery or related business experience required; experience in a Part B billing setting preferred.
Experience with computer applications and electronic medical records.