Clinical Case Manager – Vynca
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3 days ago: Be among the first 25 applicants for this position.
Base Pay Range
$35.00/hr – $40.00/hr
Company Overview
Join the dynamic journey at Vynca, where we are passionate about transforming care for individuals with complex needs. We’re more than just a team; we’re a close‑knit community. Guided by our core values—Excellence, Compassion, Curiosity, and Integrity—we forge paths of success together. Join us in this transformative movement where you can make a profound difference every day.
About the Job
Internal Title: Clinical Lead Care Manager
The CLCM serves as the client’s primary point of contact and works with all their providers—doctors, specialists, pharmacists, social services providers—to ensure alignment on the client’s needs and care. The CLCM manages client cases, coordinates health‑care benefits, provides education, and facilitates member access to care in a timely and cost‑effective manner.
This is a hybrid position that requires traveling throughout the Los Angeles County area.
This is a critical role and we’re looking to fill it as soon as possible.
What You’ll Do
Hybrid (in‑person and remote) care management duties as described below:
Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma‑informed care, social supports, housing, and referral to community‑based services.
Oversee the development of client care plans and goal‑setting.
Provide services where the member resides, seeks care, or finds most easily accessible—including office‑based, telehealth, or field‑based services.
Connect clients to other social services and supports that are needed.
Advocate on behalf of the client with health‑care professionals (e.g., PCP).
Utilize evidence‑based practices, such as Motivational Interviewing, Harm Reduction, and Trauma‑Informed Care principles.
Conduct outreach and engagement activities to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system.
Evaluate client’s progress and update SMART goals.
Provide mental‑health promotion.
Arrange transportation (e.g., ACCESS).
Complete all documentation, including outcome measures, within the timeframes established by the individual care plans.
Maintain up‑to‑date patient health records in the Electronic Medical Record (EMR) system and other business systems.
Complete monthly reporting to ensure program compliance.
Attend training as assigned.
Your Experience & Qualifications
LCSW or LMFT license in California (required).
1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations (2+ years preferred).
Willing and able to work Monday‑Friday 8:30 am‑5:00 pm, both in the field and remotely, with flexibility for potential evenings and weekends.
Working knowledge of government and community resources related to social determinants of health.
Excellent oral and written communication skills.
Positive interpersonal skills required.
Clean driving record, valid driver’s license, and reliable transportation.
General computer skills and working knowledge of Google Workspace, MS Office, and the internet.
Bilingual (English/Spanish) is a plus.
Compensation & Benefits
Salary: $35‑40 /hr.
Mileage reimbursement, per IRS guidelines.
Full‑time employees are eligible for benefits such as medical, dental, vision, income protection, flexible PTO, company holidays, 401(k), and access to wellness benefits.
Additional Information
The hiring process may consist of applying, phone screen, online assessment(s), interview(s), offer, and background/reference checks.
Background screening: a background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.
Job description scope: this description is not exhaustive and may include additional duties not listed herein.
Vaccination requirement: employees in patient, client, or customer‑facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not be approved.
Employment eligibility: compliance with federal law requires identity and work eligibility verification using E‑Verify upon hire.
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.