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Clinical Care Coordinator

Medium
Full-time
On-site
Fergus Falls, Minnesota, United States
Join our non‑profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Fergus Falls, MN dental clinic to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service.

Key Responsibilities

Provide outstanding customer service to patients, families, and staff.

Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.

Answer and manage phone calls professionally and efficiently.

Assist patients with special needs, ensuring a welcoming and accommodating experience.

Maintain accurate electronic patient records and documentation.

Prioritize, multi‑task, and complete daily administrative tasks in a fast‑paced environment.

Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.

Why Join Us

Meaningful Work – Make a difference in a mission‑driven, patient‑centered practice.

Professional Growth – Gain valuable experience in a supportive team environment.

Inclusive Workplace – Work in a welcoming setting where all contributions are valued.

Requirements

High school diploma or GED required.

Customer service, scheduling, and phone experience preferred.

Dental office experience strongly preferred.

Valid driver’s license and eligibility for company car insurance roster highly preferred.

Ability to type at least 40+ WPM accurately.

Dependability, punctuality, and willingness to work late hours and weekends as needed.

$19 - $20 an hour

If you have a passion for helping others and thrive in a fast‑paced, patient‑focused environment, apply today!

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