Overview Care Manager – Senior Home Companions – SW Florida
We’re filling this role in our Punta Gorda Office and will be servicing the SW Florida market.
Do you have a big heart, a passion for helping others, and the drive to make a meaningful difference every day? At Senior Home Companions (SHC) , we’re on a mission to create active and engaged lives through exceptional care — and it all begins with our Care Managers.
What You’ll Do As a Care Manager, you’ll be the vital link between clients, families, and caregivers. You’ll build lasting relationships by:
Understanding and tailoring home care solutions to each client’s unique needs.
Coordinating caregivers with thoughtfulness and attention to detail.
Communicating and documenting important caregiver and client feedback.
Supporting our team to deliver care that not only meets but exceeds expectations.
Requirements What we’re looking for: Compassionate, personable, and relationship-driven.
An excellent communicator, both written and verbal.
Highly organized, flexible, and skilled at prioritizing.
A natural problem-solver who thrives in a dynamic role.
A background in customer service, preferably in a health care setting.
Professional demeanor and polished appearance.
Skilled at quickly developing relationships and loyalty with a client-service oriented approach
Computer skills: Microsoft Office, comfortable in learning client care management software systems
Must be available on weekends and/or on call as clients\' needs come up
Physical Demands Exchange information and communicate verbally and in writing
Must be able to read, write, and comprehend English
Demonstrate active listening skills
Maintain an in-office schedule while also traveling to client locations, which includes driving and making multiple stops throughout the day, involving frequent entry and exit from the vehicle
Specific vision abilities include close vision, distance vision, depth perception, and ability to adjust focus
Ambulate on rough surfaces and climb stairs
Sit for prolonged periods of time
Occasional driving
Occasional walking and standing
Occasional bending, kneeling, crouching, reaching, pushing, pulling
Demonstrate manual dexterity
Lift or move up to 25 lbs
Job Details Seniority level: Entry level
Employment type: Full-time
Job function: Marketing and Sales
Industries: Hospitals and Health Care
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