Celebrating over 20 years of excellence, SkinSpirit is a leading destination for aesthetic skincare and body care, with more than 55 locations nationwide. Our highly trained experts provide personalized service, delivering safe, effective, and medically proven treatments to achieve optimal results. We focus on wellness, fostering a people‑first culture and leading with love and passion. We provide world‑class training, cutting‑edge equipment, and industry leadership.
Position Details
Department: Administrative
Employment Type: Full Time
Location: Bellevue, WA
Compensation: $20.00 – $28.00 per hour
Responsibilities
Work flexible schedules, including weekdays, weekends, evenings, opening and closing shifts.
Provide excellent client care and customer service.
Answer and screen a high volume of inbound phone calls.
Manage appointments – schedule, move, and cancel as needed.
Actively promote clinic treatments, services, products, programs, promotions, and discounts.
Provide accurate, immediate responses to all client requests, ensuring complete satisfaction.
Process client transactions accurately.
Perform opening and closing duties of the clinic.
Provide basic office administration support: mailing, faxing, sorting, typing, filing.
Maintain complete confidentiality of client matters in accordance with policy.
Assist with additional duties and projects as assigned by management.
Qualifications
High School Diploma or GED required; AA preferred.
Minimum 1 year of customer or sales experience; experience in an aesthetic setting preferred.
Exceptional customer service skills.
Highly efficient and productive in a fast‑paced environment.
Strong multi‑tasking, prioritizing, and organizational skills with high accuracy.
Team player who can work independently and take initiative.
Proficient with Internet, Outlook, Excel, Word; quick to learn new software.
Social media experience is a plus.
Excellent written, verbal and interpersonal skills.
Strong attention to detail and accuracy.
Demonstrates good judgment, strong character, ethics, and high performance standards.
Experience in medical office or understanding of cosmetic procedures and skin‑care products.
Experience with Zenoti or other POS systems preferred but not required.
Physical Requirements
Prolonged periods of: Sitting at a desk and working on a computer ; repeating identical movements; talking and hearing.
Occasional periods of: Standing, walking, using hands and fingers, handling or feeling ; reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching or crawling; lifting up to 20 pounds, occasionally up to 30 pounds.
Benefits
Our competitive benefits package includes generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays, a 401(k) plan with company match program, and full‑time employee medical, vision, and dental insurance.
Equal Employment Opportunity
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.