Job Description
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body. With over 55 locations nationwide, our highly trained experts provide personalized, safe, effective, medically proven treatments and optimal results. SkinSpirit ensures you find joy in your skincare journey and happiness in the results you seek.
Location
Salt Lake City
Employment Type
Full Time
Compensation
$20.00 - $28.00 / hour
What You Will Do
Candidate is required to work a combination of weekday, weekend, and evening shifts, including opening and closing shifts.
Provide excellent client care and customer service.
Answer and screen a high volume of inbound phone calls.
Manage appointments (scheduling, moving, and canceling appointments).
Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Accurately complete client transactions.
Manage multiple responsibilities while maintaining composure, always keeping the clients a priority.
Perform opening and closing duties of the clinic.
Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing, and filing.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Assist with other duties and projects as assigned by management.
What You Will Bring
High School Diploma or GED required; AA preferred.
1+ years of customer or sales experience required; experience in an aesthetic setting preferred.
Exceptional customer service skills.
Ability to be efficient and productive in a fast‑paced environment.
Ability to multi‑task, prioritize, and organize with a consistently high level of accuracy.
Must be a team player.
Ability to work as part of a team and take initiative independent of direct supervision.
Knowledge of Internet, Outlook, Excel, Word and the ability to learn new software quickly.
Social media experience is a plus.
Excellent written, verbal, and interpersonal skills.
Great attention to detail and accuracy.
Consistently demonstrates good judgment, strong character and personality, ethics and high standards of performance.
Experience in medical office/understanding of cosmetic procedures/skin care products.
Experience with Zenoti or other POS systems preferred (not required).
Physical Requirements
Prolonged periods of: sitting at desk and working on a computer; repeating same movements; talking and hearing.
Occasional periods of: standing, walking, using hands and fingers, handling or feeling; reaching with hands and arms; climbing or balancing, stooping, kneeling, crouching or crawling; occasionally lift and/or move up to 20 pounds and occasionally lift or move up to 30 pounds.
Benefits
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays, a 401(k) plan with company match program, and for full‑time employees (24+ hours) medical, vision, and dental insurance.
Equal Opportunity Employer
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.