Client Care Coordinator – Santa Clara
Do you love people, thrive on details, and get genuine joy from making someone’s day just a little brighter? Then you might be the perfect fit to join our team as the Client Care Coordinator for our Santa Clara location. We see this role as the “Director of First Impressions”, the person who sets the tone, energy, and experience the moment a client walks through our doors (or picks up the phone).
At Competitive Edge Physical Therapy, we blend cutting‑edge sports science, 3D motion analysis, and concierge‑level care to help Bay Area athletes and everyday movers stay healthy, perform better, and feel unstoppable.
What You’ll Do
Welcoming clients with energy, warmth, and genuine care
Managing a dynamic schedule and making sure every slot is filled with purpose
Answering calls and guiding new clients through their journey with enthusiasm and clarity
Keeping the space spotless, organized, and full of positive vibes
Following up with clients to ensure their experience is nothing short of amazing
Supporting our physical therapists and operations team so the clinic runs like clockwork
Handling payments, scheduling plans of care, and helping people understand their next steps with confidence
Who You Are
Organized and detail‑obsessed (you might even color‑code your calendar)
Quick‑thinking, flexible, and thrive in a collaborative, growth‑minded culture
Communicate clearly and confidently, in person and over the phone
Passionate about helping others and being part of something that truly changes lives
Love learning, growing, and being part of a small but mighty team where your voice matters
About Us
Competitive Edge Physical Therapy does more than rehab injuries—we help people move, perform, and live at their highest potential. We are a fast‑growing company with locations in San Jose, Pleasanton, and Santa Clara that combine world‑class technology with the kind of personal connection that turns every visit into a “wow” experience. Our core values are People First, Movement is Medicine, Lead with Integrity, Live and Work with Passion, and Practice Humility while Pursuing Growth and Innovation.
Compensation and Benefits
$20–$26/hour based on experience and performance
$200 monthly medical stipend (for full‑time)
2 weeks paid vacation plus the week between Christmas and New Year’s
401k with 4% company matching
40 hours paid sick time
Weekly professional development time and access to a global training network on leadership and personal growth
Location: Santa Clara, CA – Position: Full‑Time In Person
Apply today and help us craft the kind of client experience that makes people say: “Wow… this place is different.”