Job Description
As a Chronic Care Specialty Sales Representative, you will drive meaningful patient impact by leveraging our scientific expertise and serving as the primary contact for customers within your assigned territory. As a key member of the local Customer Team, you will collaborate closely with Account Executives, Integrated Delivery Systems leaders, and other field colleagues to deliver seamless, patient‑focused solutions.
Territory Assignment
This is a field‑based sales role responsible for covering a specific territory. Travel (%) depends on the needs of the territory and where the selected candidate resides, and overnight travel may be required about 25% of the time to support client meetings and ensure comprehensive territory coverage.
Position Overview
In this role, you will develop and manage relationships with a diverse range of specialty health care customers including cardiologists and other approved specialty physicians, physician assistants, nurse practitioners, nurses, pharmacists, and office managers. You will regularly engage with various health care settings such as physicians’ offices, integrated delivery systems, pharmacies, and hospital clinics to effectively execute your responsibilities.
Key Responsibilities
Develop and execute a territory‑level business plan in alignment with company policies, standards, and ethics.
Maintain current product knowledge and certifications for the company’s portfolio.
Conduct balanced and compliant product sales discussions with health care providers and business professionals to align customer needs with company products according to product labeling.
Provide management with regular updates on customer needs, marketplace dynamics, and progress toward quality goals.
Be knowledgeable on headquarter approved information regarding approved company products, disease, and marketplace.
Monitor business performance against objectives using company tools to support effective planning and sales impact.
Qualifications
This position’s band level will be evaluated based on candidate’s qualifications.
Minimum Requirements
S1 Level: Bachelor’s degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
Able to analyze complex data and leverage insights to develop strategic sales plans.
Comfortable using digital tools and platforms to engage with healthcare professionals.
Flexible and adaptable to changing market conditions and customer expectations.
Proven track record of success in both educational and professional environments, demonstrating strong interpersonal, analytical, and communication skills.
Works well both independently, with excellent organizational and time management skills, and collaboratively within team‑oriented settings.
Valid driver’s license.
Demonstrate strong ability at building and maintaining customer relationships by understanding and addressing their needs effectively.
Reside in the territory or within 25 miles of the workload center for designated metro territories, or within 75 miles for non‑metro territories; if outside these distances, candidates must be willing to relocate at their own expense.
Preferred Experience and Skills
Background in sales, account management, consultative roles, or customer service.
Experience analyzing metrics to evaluate progress toward goals.
Minimum of 3 years of relevant sales experience.
Cardiovascular sales experience with established relationships with cardiologists and endocrinologists.
Experience launching products and succeeding in competitive markets.
Ability to simplify complex information and convey technical details clearly.
Proficient in using advanced analytics to generate customer insights and drive sales.
Comfortable leveraging multi‑channel tools and technology to expand sales reach and impact.
Demonstrates a proactive learning approach and an agile growth mindset.
Required Skills
Account Management
Customer Needs Assessments
Customer Relationship Management (CRM)
Health Economics
Interpersonal Relationships
Lead Generation
Market Analysis
Product Knowledge
Sales Forecasting
Sales Metrics
Sales Pipeline Management
Sales Reporting
Sales Strategy Development
Sales Training
Self Motivation
Benefits
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision health care and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .
Hybrid Work Model
Effective September 5, 2023, employees in office‑based positions in the U.S. will be working a Hybrid work consisting of three total days on‑site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote‑working day, unless business critical tasks require an on‑site presence. This Hybrid work model does not apply to, and daily in‑person attendance is required for, field‑based positions; facility‑based, manufacturing‑based, or research‑based positions where the work to be performed is located at a Company site; positions covered by a collective‑bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.
Equal Employment Opportunity
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights . EEOC GINA Supplement.
Job Details
Travel Requirements: 25%
Salary Range: S1: $77,700.00 – $122,300.00
Annual bonus and long‑term incentive may apply.
Job Posting End Date: 11/14/2025
Valid Driving License: Yes
To apply for this role, please visit https://jobs.merck.com/us/en.