Job Title Case Manager (Supports Planner)
Company Service Coordination Inc
Overview Service Coordination, Inc. (SCI) is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others!
Why Work With Us Competitive pay, base salary range $64,395-$79,861 for all incoming Case Managers.
Travel reimbursement and quarterly bonus potential.
Generous Team Member Referral Program.
Excellent benefits, including tuition reimbursement, student loan repayment program, medical, dental and vision plans, 100% employer paid short‑term and long‑term disability and life insurance, 403(b) match up to 5% of salary, generous annual leave and sick leave accrual and holiday pay.
Extensive paid training and employer‑provided laptop and cell phone.
Supportive Leadership Teams that facilitate open communication through monthly Town Halls and Annual Reviews.
Position Requirements Bachelor’s or master’s degree in one of the following concentrations:
Psychology
Sociology
Social Work
Nursing
Counseling
Human Services Administration
Valid driver’s license and insured vehicle.
Essential Duties Advocates on behalf of the people served, provides resource information, and educates them to become more self‑determined. Provides education to people served and their support system.
Provides education on how to coordinate and advocate for services.
Encourages people served to empower themselves and achieve optimal level of independence.
Educates people served on the principles of self‑determination.
Collects information and documentation related to eligibility for Supports Planning services. Meets with the people served and/or their authorized representative to obtain information.
Obtains relevant information and supporting documentation.
Plans for and updates Person‑Centered Plans of Service (POS).
Plans for, facilitates, develops, and continually updates Person‑Centered Plans of Service and POS Tools. Engages in person‑centered planning process with people served.
Develops and writes the POSs in collaboration with people served.
Conducts POS preparations with people served.
Researches, identifies, refers, and coordinates resources and services. Provides information, makes referrals, and assists people served.
Assists people served with transitioning.
Completes required paperwork and follows up for waivers.
Identifies services and collaborates with providers for people served in institutional facilities to transition successfully into the community.
Monitors POS and conducts follow‑up activities. Conducts on‑site visits to support and observe those served.
Conducts timely visits and contacts as defined in regulations.
Obtains information regarding progress toward goals.
Identifies new medical and health services, and other personal needs.
Completes the Reportable Events (RE) as defined in regulations.
Applies or re‑applies for necessary programs or services.
Communicates with providers regarding resolution of concerns.
Assists with provision of documentation to apply for medical assistance.
Adheres to SCI policies and procedures. Meets performance utilization benchmark to ensure compliance with SCI standards.
Maintains individuals' HIPAA records in secure locations.
Utilizes tracking and time management tools.
Required Competencies Problem Solving
Decision Making
Job knowledge
Achievement
Initiative
Trustworthiness
Respect for others
Interpersonal communication
Building Relationships
Service Orientation
Teamwork
Dependability
Flexibility
Detail Orientation
Professionalism
Planning
Stress Tolerance
Work Attitude
Minimum Qualifications Bachelor’s or Master’s degree in a human service field (Human Services Administration, Psychology, Sociology, Social Work, Nursing, Counseling).
Experience Experience in working with people with disabilities preferred.
Experience with person centered planning preferred.
Physical Demands Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates computer, keyboard and mouse, and other office productivity machinery, such as calculator, copy machine, printer, and mobile smartphone device. May occasionally be required to move about in an office setting or position office equipment weighing between 10‑25 pounds. Vision abilities required include close vision. Must be able to operate a motor vehicle. Frequent communication with others.
EEO and Accommodations SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410‑218‑5581.
Additional Information All positions require the completion and passing of a 9‑Panel Drug Screening within 48 hours after accepting an offer of employment. SCI does not sponsor for immigration, including for H‑1B, TN, and other non‑immigrant visas for this role.
Disclaimer Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.