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Case Manager (Supports Planner)

Service Coordination Inc
Full-time
On-site
Towson, Maryland, United States
1 day ago Be among the first 25 applicants

Looking for a job working in your community and advocating for those underserved individuals? See Below!!**

Looking for a job working in your community and advocating for those underserved individuals? See Below!!**

Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!

Why should YOU want to work with us?
We offer competitive pay, with a base salary range of $64,395-$79,861 for all incoming Case Managers. Salary is determined following a review of your education, relevant case management experience and relevant certifications.

We reimburse for all travel and offer a quarterly bonus potential

Generous Team Member Referral Program

Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay

Extensive paid training and employer-provided laptop and cell phone

Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews

Our roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!

Apply Based On Your County
When applying for a job posting, it is important to apply to the county you live in for the following reasons:

By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.

Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.

You will be eligible for mileage reimbursement at the federal rate.

Position Requirements

Bachelor's or master's degree in one of the following concentrations:
Psychology

Sociology

Social Work

Nursing

Counseling

Human Services Administration

Valid Driver's License and an insured vehicle

If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!
SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.
Position Summary: Provide Case Management services and support to people who have a disabilityand/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility.) Primary objectives of this position include: Establishes positive working relationships through a solution-based approach with each person supported, their support system and additional external stakeholders; Routinely explores options, areas of interest and preferences and growth opportunities for each person supported; Establishes and monitors PersonCentered Plans ofService that identify outcomes important to the person, outline support needed and required, secure ongoing support services, and continuously monitors and evaluates the quality of the services provided; Meets state mandated requirements for all duties of the Supports Planner role; Identifies and secures ongoing support services and provides assistance to people supported, Ensures that the provider services meet state mandated standards.
SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.
Essential Duties

Advocates on behalf of the people served, provides resource information, and educates them to become more self-determined

Provides education to people served and their support system

Provides education on how to coordinate and advocate for services

Encourages people served to empower themselves and achieve optimal level of independence

Educates people served on the principles of self-determination

Collects information and documentation related to eligibility for Supports Planning services

Meets with the people served and/or their authorized representative to obtain information

Obtains relevant information and supporting documentation

Plans for, and updates Person Centered Plans of Service (POS)

Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning services

Engages in person-centered planning process with people served

Develops and writes the POSs in collaboration with people served

Conducts POS preparations with people served

Researches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team members

Provides information, makes referrals, and assists people served

Assists people served with transitioning

Completes required paperwork and follows up for waivers

Identifies services and collaborates with providers for people served in institutional facilities to transition successfully into the community

Monitors Person Centered Plans of Service (POS) and conducts follow-up activities

Conducts on-site visits to support and observe those served

Conducts timely visits and contacts as defined in regulations

Obtains information regarding progress toward goals

Identifies new medical and health services, and other personal needs

Completes the Reportable Events (RE) as defined in regulations

Applies or re-applies for necessary programs or services

Communicates with providers regarding resolution of concerns

Assists with provision of documentation to apply for medical assistance

Adheres to SCI and policies and procedures

Meets performance utilization benchmark to ensure compliance with SCI standards

Maintains individuals' HIPAA records in secure locations

Utilizes tracking and time management tools

Required Competencies

Problem Solving: Using a solution-based approach, identify options and workable solutions

Decision Making: Identify a range of alternatives and evaluating potential courses of action

Job knowledge: Possessing the basic knowledge necessary to perform the job or function

Achievement: Striving to accomplish high goals or standards

Initiative: Taking action without being told to do so

Trustworthiness: Securing the confidence of others through consistent words and actions

Respect for others: Working to understand and empathize with the position of others

Interpersonal communication: Interacting effectively with others to convey thoughts and ideas

Building Relationships: Establishing and maintaining positive rapport with others

Service Orientation: Responding to others in a timely manner to satisfy their needs

Teamwork: Working cooperatively with others to accomplish goals or objectives

Dependability: Reliably following through on commitments made to others

Flexibility: Willingness to take alternative actions given appropriate justification

Detail Orientation: Attending to all steps and follow-ups necessary to accomplish a task

Professionalism: Conducting oneself with high standards and integrity

Planning: Looking forward in addressing tasks to anticipate steps and contingencies

Stress Tolerance: Maintaining stable performance under the pressures of work or life

Work Attitude: Approaching work with a positive "can do" mindset.

Minimum Qualifications
Education required: Bachelor's degree or Master's degree in a human service field:

Human Services Administration

Psychology

Sociology

Social Work

Nursing

Counseling

Experience

Experience in working with people with disabilities preferred

Experience with person centered planning preferred

Physical Demands
Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.

SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.

SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.

SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.
#SCIIH

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Non-profit Organizations

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