Case Manager – Stow Courthouse
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Pay
Base pay range: $19.00/hr.
Compensation: $19.25 per hour.
Job Details
FLSA status: Hourly / Non-Exempt
Job type: Part Time
Day schedule: Monday, Tuesday, Thursday
Shift schedule: 8:00am–4:00pm
On-call requirements: No
Victim Assistance Program is one of the first victim services agencies in the United States. VAP is committed to building upon its foundation established in 1972. We are continually evolving, advancing, and seeking innovative ways to assist victims of crime and trauma. If you are passionate about using your skills to help create a world where all victims are supported and healed, we invite you to consider joining our team.
Position
A Victim Advocate provides trauma-informed services to victims, family members, and communities, impacted by crisis, violence, or tragedy by offering immediate crisis intervention and short/long-term advocacy, via phone, text, chat, or in person to address the aftermath of their victimization.
Key Responsibilities
Build, foster, and maintain professional rapport with law enforcement, Prosecutors, and court staff from Stow Municipal Court jurisdictions
Serve as the primary contact between VAP and Stow Municipal Court to coordinate services and case updates for victims
Provide support, accompaniment, advocacy, and education through the judicial process in or outside of Stow Municipal Court system
Develop a professional relationship with clients through consistent interaction based on their level of need
Empower clients to make informed decisions by providing options to meet their individual needs
Empower clients to create or continue self-initiated goals during the creation of a plan of action
Educate clients on their rights and the application of applying or waiving their rights as a victim of crime
Provide assistance with protection order paperwork, victim compensation paperwork, or VINE enrollment
Refer clients to outside providers when needs arise
Assist in training & onboarding staff/volunteers/interns
Engage in professional development through required training
Engage in all required staff meetings, attend required supervision meetings
Communicate high profile cases & significant issues to supervisor as soon as possible
Maintain all licenses and certifications held
Adhere to policies & procedures
Maintain proper documentation of clients served
Represent the mission of the agency at all times
Liaison with first responders, emergency, or hospital personnel when warranted
Requirements
A bachelor’s degree in a related field (preferred)
Ability to pass a state and federal background check throughout employment
A valid driver’s license, current auto insurance, and reliable transportation throughout employment
Competence in administering services to families, adults, youth and/or children
Demonstrate a high level of emotional maturity and resilience in handling sensitive and challenging situations with compassion and professionalism
Exhibit professional boundaries with professionals & clients
Communicate clearly, effectively and timely
A desire to learn, grow, and use your skills to provide exceptional services to clients
Benefits
Employee Assistance Program (EAP) for all full & part-time employees and family members
Mileage reimbursement for work-related travel for all full & part-time employees
401(k) retirement plan with employer-matching contributions for all full & part-time employees (90 day waiting period)
Our facilities include an education and training space, a trauma-free room, and a fully equipped staff kitchen
Things to Consider Before Applying
We want prospective employees to be fully aware of this work's potential physical and psychological impacts. As a Victim Advocate, you may be exposed to distressing sights, sounds, and situations, such as crime scenes, photos of abuse, and recordings of violent incidents. Additionally, some situations may involve potential physical risks from victims or aggressors.