Overview
Case Manager, Social Work – elder services at Elder Services of Berkshire County, Inc.
Responsibilities
Support the dignity and independence of older persons or those with disabilities by assessing situations, identifying unmet needs, arranging, coordinating, and monitoring services.
Advocate with other agencies on behalf of clients.
Maintain accurate, timely record‑keeping and compliance with program requirements.
Work independently, manage multiple interruptions, meet deadlines, and handle pressure.
Qualifications
Bachelor’s degree in social work, human services, psychology, sociology, or related field preferred.
Experience in human services, previous employment, internship, volunteer activity, or additional studies.
Valid driver’s license, reliable transportation, and ability to travel required.
Strong Microsoft Office skills; database experience preferred.
Excellent interpersonal, written and oral communication; telephone skills; sensitivity to aging issues; leadership; ability to work with diverse backgrounds; clinical and problem‑solving skills.