Case Manager, Social Adjustment Services Join to apply for the Case Manager, Social Adjustment Services role at Church World Service
Overview To provide case management services to refugees and other ORR-eligible populations through the Social Adjustment Services Program. This position requires knowledge of case management, problem solving skills and the ability to work in a fast-paced environment.
Responsibilities Enroll eligible clients into the program and provide orientation, maintenance assistance, and on-going case management services throughout the program service period.
Conduct intakes and needs assessments for ORR-eligible clients referred to the SAS Program.
Manage ORR-eligible cases, ensuring timely delivery of services and fulfillment of requirements outlined in the RSS Providers Manual as required by TXOR.
Develop an individualized service plan and identify activities to complete the service plan based on the client needs assessment.
Assist clients with public benefits applications, including SNAP, Medicaid, WIC, and TANF.
Connect clients with medical providers as appropriate.
Develop and implement orientations related to health and public benefits.
Maintain and document case files for each case in accordance with guidelines.
Coordinate interpretation and translation services to clients.
Enter client data into the CWS and state funder databases in a timely manner as directed.
Serve as a local representative of CWS Houston during presentations and meetings with external community resources.
Identify new referral resources that will facilitate and assist client in self-sufficiency.
Provide prompt response and ongoing communication with other service providers and community partners.
Serve as an advocate for clients.
Perform other related duties as requested by the Office Director and/or the Associate Director of Integration Programs.
Qualifications Education: Bachelor's Degree or equivalent work experience in lieu of degree.
Experience: Minimum of 3 years' work experience with refugee resettlement case management or other direct social services and excellent interviewing skills.
Other Skills: Computer literacy, using word processing and database applications. Must have a valid driver’s license.
Special Requirements: The job will require reference checks, standard criminal background checks, and motor vehicle background checks.
Benefits 403 (b) Retirement Plan
Medical, Dental and Vision Insurance
Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years)
14 Official Holidays
12 Sick Days Off (Accrued monthly)
Life Insurance and AD&D
Long Term and Short-Term Disability
Employee Assistance Program (EAP)
Health Savings Account
Flexible Spending Accounts
Note: Referrals increase your chances of interviewing at Church World Service.