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Case Manager, Refugee Employment

Samaritas
Full-time
On-site
Lansing, Michigan, United States
Case Manager, Refugee Employment
Join us as a Case Manager at Samaritas

Make a Meaningful Impact in Refugee Employment — Join Us as a Case Manager! Are you passionate about helping others rebuild their lives with dignity and purpose? We’re seeking a dedicated Case Manager to support refugee and asylee clients in achieving employment and self‑sufficiency through culturally and linguistically sensitive services.

Why This Role Matters
As a Case Manager, you’ll be the bridge between opportunity and stability for individuals navigating a new life in the U.S. Your work will empower clients to overcome barriers, find meaningful employment, and integrate into their communities with confidence.

What You’ll Do

Provide personalized case management and employment services to eligible refugee/asylee clients.

Collaborate with local employers, training providers, and community partners.

Advocate for clients’ needs while respecting cultural backgrounds and language preferences.

What We’re Looking For

Education & Experience: Bachelor’s degree in a human services field preferred, or equivalent combination of education and experience. Minimum one year of case management experience with multicultural populations required; refugee experience strongly preferred.

Language Skills: Bilingual in English and Ukrainian strongly preferred to best serve our client base in Warren, MI.

Transportation: Must have a valid driver’s license, reliable personal transportation suitable for client transport, and proof of insurance.

Compensation

Annual salary of $43,888 + competitive benefits

Opportunities for professional development and growth

A chance to make a lasting difference in the lives of others

Duties and Responsibilities

Maintain current knowledge of applicable contract requirements and guidelines, employment trends and local labor market information to promote job development. Establish a Family Self‑Sufficiency Plan (FSSP) with the input of refugee clients per Office Refugee Resettlement (ORR) regulations.

Develop an Individual Employability Plan (IEP) for every employable family member with the assistance and input of the refugee clients in accordance with contract, organization and accreditation standards.

Refer each employable adult to the appropriate components of service based on FSSP and IEP to eliminate employment barriers.

Complete weekly and monthly face‑to‑face and other required contacts for employment status updates.

Provide information, referral and outreach services regarding community resource, including distribution of the resource guide.

Assist the refugee with individual job search activities. Provide ongoing support and address barriers to obtaining employment.

Collaborate with Job Developer to match clients with appropriate, available job opportunities or placements.

Maintain contact as required with refugee after employment has been attained to discuss services necessary to maintain employment. Assess refugee’s skills to ensure sustained employment. Determine if any additional skill building skills are necessary.

Assist refugee in obtaining Employment Authorization Documents (EADs) and/or other documents as required to maintain employment.

Maintain relevant reports and statistics related to client activities and services provided.

Collaborate with various stakeholder representatives, attend meetings of local organizations, committees and churches to promote employment and training opportunities.

Job Qualifications

Education: Bachelor’s degree in a human service related field preferred or a combination of education and work experience.

Experience: One‑year experience in case management working with multi‑cultural populations required; refugee experience preferred.

Additional Work Requirements: Automobile travel required. Valid unrestricted driver’s license with good driving record and reliable personal transportation suitable for safely transporting clients. Valid proof of automobile insurance.

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