Case Manager, Qualified Professional (QP)
Join to apply for the Case Manager, Qualified Professional (QP) role at BAYADA Home Health Care.
Immediate opening for a Case Manager (Qualified Professional required) in our Greensboro, NC Habilitation Office.
Responsibilities for a Case Manager / QP
Coordinate with care team to develop and write goals for client’s Individualized Support Plan
Conduct supervisory visits with clients and guardian
Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload while proactively growing it
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Case Manager/QP
Bachelors Degree in a Human Services related field and at least 2 years of experience with the I/DD population (pre and/or post degree) or Bachelors Degree in a non‑related field and at least 4 years of experience with the I/DD population (pre and/or post degree)
Must be a Qualified Professional (QP) in North Carolina
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Why you’ll love BAYADA
BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family‑owned business.
Award‑winning workplace: proud to be recognized by
Newsweek’s Best Place to Work for Diversity
Newsweek’s Best Place to Work for Women
Newsweek’s Best Place to Work (overall)
Newsweek’s Best Place to Work for Women and Families
Glassdoor Best Places to Work
Forbes Best Places to Work for Women
Weekly pay
Work life balance: Monday‑Friday 8:30‑5pm hours
AMAZING culture: we are a mission‑driven nonprofit organization, focused around three core values of compassion, reliability, and excellence.
Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition, along with Hero spotlights, Key Action of the Week meetings to connect back to our mission and celebrate staff, discounts/perks and partnerships, an Awards Weekend trip, and more.
Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more.
Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more.
Check out our blog: https://www.bayada.com/search?q=Newsweek
Benefits: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer‑paid life insurance, 401k with company match, direct deposit and employee assistance program.
To learn more about BAYADA Home Health Care benefits, https://www.bayada.com/benefits
BAYADA is an accredited, regulated, certified, and licensed home health care provider, complying with all state/local mandates.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.