Overview Case Manager Mental Health Professional BH (53963) at Association for Individual Development (AID). The organization seeks a Case Manager – Mental Health Professional (MHP) who exemplifies its mission to empower people with mental health challenges to live with dignity and purpose. AID offers a $1,000 sign-on bonus for full-time employees and provides comprehensive benefits.
What will you be doing? Responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the clients’ independent community living skills.
Complete documentation of mental health services provided in accordance with state and agency standards as applicable.
Work with a team of behavioral health service providers within the agency to ensure a positive client-centered approach.
Promote client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
Essential Job Responsibilities Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
Provide independent program coverage when scheduled.
Ensure compliance with all agency, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures.
Facilitate communications and coordination of services with other AID staff and professionals in the community via phone and email.
Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
Meet minimum service hour provision productivity standards (MRO) monthly.
Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) in a timely manner.
Complete and sign all MRO Documentation within 48 hours using Cx360.
Meet with all assigned clients regularly as program and client needs require; submit daily activity logs.
Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
Assist clients with activities of daily living, including apartment maintenance, and provide client training aligned with treatment goals.
Provide guidance to MHP and RSA staff regarding IM+CANS goals/objectives.
Obtain input from clients, families, guardians and other staff on improving residential services.
Monitor and report safety of clients’ living arrangements.
Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
Assist clients in paying bills, budgeting and banking per program procedure.
Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
Ensure client records are properly maintained per agency procedures.
Complete authorizations, reauthorizations and spend-down paperwork in a timely fashion.
Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
Attend monthly clinical supervision per DHS requirement and monthly team meetings; be a positive contributor.
Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure; complete necessary paperwork correctly (incident reports, petitions, encounters).
Promote a relationship between clients’ families and additional supports.
Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders; maintain a team approach to services and client rights.
Participate in agency committees as assigned and coordinate services in the community to meet client needs (e.g., financial, legal, advocacy, medical).
Promote community/family involvement in facility programs and participate in organizational events.
Follow procedures for PTO requests and attendance; notify management when unable to attend a scheduled workday.
Perform other duties as assigned in accordance with AID policies and philosophies.
Promote awareness and respect for the diversity of clients, employees, families and stakeholders; communicate with service delivery partners as needed to achieve wellness objectives.
Utilize appropriate resources and educational materials for wellness coaching (e.g., Health Matters Curriculum, smoking cessation materials, weight management information).
What we provide for Full-Time employees $1,000 sign-on bonus for full-time
21 days of Paid Time Off plus 10 paid holidays
Paid training
Tuition reimbursement
Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
401K with a 3.5% company contribution after one year
Qualifications Education: Bachelor’s degree in Human Services or related field required
Experience: Experience working in social services required
Physical:
Navigation of stairs
No lifting restrictions
Ability to provide services in clients’ homes
Equipment:
Computer including Microsoft Windows applications
Copy Machine
Telephone with voicemail system
Basic household appliances
Additional Requirements:
The use of a personal automobile, a valid driver’s license, and minimum liability insurance as defined by AID’s Personnel Policy
Drive self and clients in agency or personal vehicle
Must acquire and maintain certifications in First Aid, CPR, Non-violent crisis intervention training, CEUs and other relevant trainings
Evening hours may be required
Must be able to drive a passenger vehicle
Must maintain IM+CANS certification
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.