Join to apply for the Case Manager, Inpatient Rehabilitation role at Lifepoint Health® .
Facility Name: Knoxville Rehabilitation Hospital
Schedule: Monday‑Friday, 8:00 AM – 4:30 PM
Job Location: Knoxville, TN
Salary: $70,000 – $75,000 per year.
Overview
Knoxville Rehabilitation Hospital is a 57‑bed inpatient rehabilitation hospital that has been offering exceptional care to the Knoxville community for over 4 years. We are proud to be recognized by:
Joint Commission Gold Seal of Approval
Commission on Accreditation of Rehabilitation Facilities (CARF)
UDS – Uniform Data System nationally ranked in the top 5% of rehabilitation hospitals in 2024
Responsibilities
Completes departmental orientation, initial and annual competencies.
Assists with departmental specific performance improvement initiatives, collecting and reporting data as requested by supervisor.
As appropriate, consults other departmental staff to collaborate in patient care delivery, identify barriers to care and/or discharge and develop solutions/resolution.
Completes documentation per workflow timeline and content requirements including completion of the Individual Plan of Care (IPoC) per CMS guidelines.
Schedules family conferences and/or communicates with caregivers following each team conference and more often as needed to keep patient and designated caregiver informed of progress and provide appropriate information related to goal achievement, course of rehabilitation stay, and plans for discharge.
Coordinates weekly patient care team conferences to facilitate development, monitoring and refinement of treatment plan to achieve identified patient goals and outcomes.
Reviews the patient’s assigned CMG and helps the team identify any potential missed comorbid conditions that are actively being treated during the patient’s stay, communicating findings to the HIM team.
Communicates effectively with nursing, therapy and other ancillary departments to ensure proper utilization.
If no Lead Case Manager, the CM participates as the facility representative for national CM conference calls and communicates new information to the facility CMs.
Assists with concurrent and retrospective utilization review activities including denials and appeals, and works with physicians to conduct peer review with payer medical director when indicated.
Ensures clinical updates are provided to all insurance payers when due and all payer communications are documented in Meditech.
Coordinates discharge planning needs including, but not limited to, home health services, physician follow‑up care, durable medical equipment, medical supplies, healthcare services, outpatient therapy, dialysis, skilled nursing care, assisted living care, hospice care, private duty care, etc., and ensures a safe thorough discharge plan is in place, offering patient choice and documenting per CMS Conditions of Participation for Discharge Planning.
Identifies trends that impact the quality, cost effectiveness, patient experience and delivery of care services and brings findings to departmental leadership meetings for discussion and action.
Performs intake assessment on patient within 24 to 72 hours of admission, preferably within 48 hours.
Performs follow‑up assessments per Case Management Plan and/or hospital policy.
Demonstrates an ability to be flexible, organized and function under stressful situations.
Other duties assigned.
Benefits
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage – with medical plans starting at just $10 per pay period – tailored benefit options for part‑time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well‑being: Mental, physical and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Qualifications
Current registered nurse, social work licensure or other healthcare professional licensure as respiratory therapist, physical therapist, speech‑language pathologist or occupational therapist.
Certification in case management or rehabilitation nursing preferred (e.g., Commission for Case Manager Certification (CCM); Association of Rehabilitation Nurses (ARN) certification; American Case Management Association (ACM); or board certification in CM by the ANCC, e.g., RN‑BC).
Minimum of 2 years social work or case management experience in an inpatient setting highly preferred; acute/rehabilitation hospital experience preferred.
Effective oral and written communication skills in English, additional languages preferred.
Basic computer skills in Excel, Word, Outlook, PowerPoint, etc. required.
Must have good organizational skills, time management skills and analytical ability to interpret information and carry out duties independently.
Cooperative and a team player.
Recognize and observe confidentiality principles.
Contact
Not ready to complete an application, or have questions? Please contact Morgan Gilbert by emailing morgan.gilbert@lifepointhealth.net .
EEOC Statement
Lifepoint Rehabilitation is an Equal Opportunity Employer. Lifepoint Rehabilitation is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.