Case Manager I - Project Based Housing (ICMS)
Job Type: Full-time
Background: Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit organization that assists people without regard to religious affiliation through comprehensive case management and integrated social service programs. St. Joseph Center serves approximately 6,000 individuals annually.
Brief Description of Principal Activities: Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. The Center’s integrated programs provide clients with access to services according to their needs.
Job Summary
The Case Manager works as a team member with several social service professionals and paraprofessionals to ensure the delivery of quality care in accordance with the rules and regulations established and in alignment with the mission of St. Joseph Center.
ESSENTIAL DUTIES & RESPONSIBILITIES
Develop and maintain strong ties to the community, law enforcement, and other homeless service providers.
Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork to enroll in permanent housing-related programs.
Provide case management and supportive services to meet the needs of each individual.
Build trust and rapport with individuals experiencing homelessness. Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
Link clients to physical health, mental health, and other supportive services. Assist clients to enroll in mainstream benefits and obtain identification (e.g., California Driver’s License, Social Security Card).
Keep organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
Participate in case conferencing meetings and other community meetings.
Coordinate with other outreach teams in joint outreach efforts.
Other duties and responsibilities may be assigned. The duties and responsibilities listed are typical examples of the work performed; not all duties are necessarily included or assigned to every similar position.
Knowledge, Skills & Abilities
Must be highly motivated and a self-starter with the ability to communicate with and relate to a diverse group of people including clients, community members, and staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
A bilingual background is a plus.
Ability to work flexible hours including some early mornings and evenings.
Experience:
Two years’ experience providing services to highly vulnerable populations.
Education:
Bachelor’s degree from an accredited college or university in Psychology, Social Work, Human Services or a related field.
Direct Reports:
This position has no direct supervisory responsibilities.
Computer Skills:
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
Certificates, Licenses and Registrations:
Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Valid automobile liability insurance.
Travel Requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required to lift and/or carry up to 20 lbs.
Status: Full time/Exempt
Employment with St. Joseph Center is contingent on completion of satisfactory background check.
For consideration, please submit cover letter and resume. St. Joseph Center is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. All applicants for employment are invited to voluntarily self-identify their gender, race, ethnicity, and veteran status by completing the EEO Information. Providing your EEO Information is voluntary and refusal to self-identify will not subject applicants to adverse treatment. Similarly, applicants who do self-identify will not be subject to adverse treatment based on the information they provide.
St. Joseph Center invites you to review the current "EEO is The Law" poster as part of the application process. A link to the current poster is located here.