# **Job Description:****Location:** Permanent Supportive Housing - Integrated Care | Columbus, Ohio **Pay:** Based upon experience **Schedule:** Full-time | Monday–Friday**Lead with Purpose. Transform Lives. Build Communities.**At **National Church Residences**, we believe everyone deserves quality housing and compassionate care. Join our mission-driven team to support **individuals experiencing homelessness, mental health challenges, and substance use disorders** through case management that truly makes an impact.**Position Summary**The Case Manager I provides direct case management services to residents in Permanent Supportive Housing, using a Housing First approach and operating within an integrated behavioral and primary healthcare model. This role supports residents in achieving stability and independence through strengths-based care planning, advocacy, and resource coordination — with a strong focus on individuals with histories of homelessness, substance abuse, and mental health needs.**Key Responsibilities*** Conduct bio-psychosocial assessments and develop individualized care plans addressing housing, behavioral health, and substance use goals.* Assist residents with accessing benefits, resources, and support services, including mental health and addiction recovery programs.* Maintain accurate and timely documentation within 24 hours of resident contact.* Facilitate psychosocial, relapse prevention, and life skills group sessions weekly.* Ensure minimum monthly contact with all assigned residents (caseload up to 40).* Provide transportation or accompany residents to essential appointments, including medical and behavioral health visits.* Participate in Blended Management Team meetings weekly.* Submit complete service logs weekly (50% of hours must be direct service).* Perform other duties as assigned.**Minimum Qualifications*** Bachelor’s degree in Social Work or a related human services field (required)* One year of experience in a human services, behavioral health, or social work setting working with homeless, substance abuse, or mental health populations (required/preferred)* LSW or LPCC (preferred)* Valid driver’s license and reliable transportation**Required Competencies*** Strong written, verbal, and interpersonal communication skills* Ability to set professional boundaries and work independently* Basic computer proficiency (Word, Excel, electronic recordkeeping)* Knowledge of homelessness, substance use, and mental health treatment resources* Understanding of housing instability, behavioral health, and community-based services* Ability to build trust and rapport with low-income, at-risk, and formerly homeless individuals**In return, National Church Residences offers an excellent total rewards package that includes:*** Medical Insurance – several options available* Dental, Vision, Life & AD&D Insurance and Flexible Spending Accounts* Paid Time Off (PTO) and Paid Holidays* Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay* Tuition Reimbursement* Employee Discounts including Tickets, Retail, etc.* Short-Term & Long-Term Disability coverage* Accident, Hospital Indemnity & Critical Illness Insurance* Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more**Join the Mission. Make a Difference.**If you are passionate about helping individuals overcome homelessness, substance use, and mental health barriers while achieving lasting stability, we invite you to apply today.**All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.**
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