Case Manager I

Join to apply for the Case Manager I role at National Church Residences

Location: Commons at South Cumminsville, Cincinnati, Ohio

Pay: Based upon experience

Schedule: Full-time | Monday–Friday

Position Summary
At National Church Residences we believe everyone deserves quality housing and compassionate care. The Case Manager I provides direct case management services to residents in Permanent Supportive Housing using a Housing First approach within an integrated behavioral and primary healthcare model.

Key Responsibilities

Conduct bio‑psychosocial assessments and develop individualized care plans addressing housing, behavioral health, and substance use goals.

Assist residents with accessing benefits, resources, and support services, including mental health and addiction recovery programs.

Maintain accurate and timely documentation within 24 hours of resident contact.

Facilitate psychosocial, relapse prevention, and life skills group sessions weekly.

Ensure minimum monthly contact with all assigned residents (caseload up to 40).

Provide transportation or accompany residents to essential appointments.

Participate in Blended Management Team meetings weekly.

Submit complete service logs weekly (50% of hours must be direct service).

Perform other duties as assigned.

Minimum Qualifications

Bachelor’s degree in Social Work or a related human services field (required)

One year of experience working with homeless, substance abuse, or mental health populations (required/preferred)

LSW or LPCC (preferred)

Valid driver’s license and reliable transportation (required)

Required Competencies

Strong written, verbal, and interpersonal communication skills

Ability to set professional boundaries and work independently

Basic computer proficiency (Word, Excel, electronic recordkeeping)

Knowledge of homelessness, substance use, and mental health treatment resources

Understanding of housing instability, behavioral health, and community-based services

Ability to build trust and rapport with low‑income, at‑risk, and formerly homeless individuals

Benefits

Medical, Dental, Vision, Life & AD&D Insurance and Flexible Spending Accounts

Paid Time Off (PTO) and Paid Holidays

Retirement Plan with 100% match up to 5% of pay

Tuition Reimbursement

Employee Discounts

Short‑Term & Long‑Term Disability, Accident, Hospital Indemnity & Critical Illness coverage

Wellbeing Programs including EAP, Tobacco Cessation, Weight‑loss, and more

Application
If you are passionate about helping individuals overcome homelessness, substance use, and mental health barriers while achieving lasting stability, we invite you to apply today.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and any other characteristics protected by applicable law.

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