At Youth For Tomorrow , we’re looking for a compassionate and motivated Residential Treatment Center Case Manager who’s ready to make a real impact in the lives of young people. If you’re someone who communicates with clarity and care, stays organized even on the busiest days, and can balance empathy with professionalism, we want to hear from you! In this role, you’ll manage case files, maintain detailed notes and reports, respond promptly to placement agencies, and ensure the highest standard of care for our residents. You’ll also play a vital role in fostering a safe and supportive environment, knowing when to take the lead and when to reach out to your chain of command for collaboration and support.
Youth For Tomorrow is a 501(c)(3) faith‑based non‑profit organization founded in 1986 by Hall of Fame Football Coach Joe Gibbs. The organization is large, diverse, experienced, and committed to serving at‑risk youth.
Benefits
YFT offers competitive pay, continuing education, and ongoing training. We offer a comprehensive benefit package for full‑time employees such as medical, dental, vision, group life insurance, and up to a 5% retirement match. Supplemental insurance includes life, short‑term disability, critical illness, accident insurance, and legal resources. We have 9 paid holidays and personal time off accruals.
Role & Responsibilities
Provide case management and coordination of services to assigned client case load.
Ensure interagency services are being provided to clients in accordance with the ITP and are documented and disseminated to applicable parties in a timely and professional manner.
Provide case management services as required by Standards for Regulation of Children’s Residential Facilities – 12 VAC 35-46-360.
Coordinate the provision of medical, dental, and psychological services on a routine and emergency basis.
Facilitate development and monitoring of all service plans, including the production of ITPs and quarterly reviews based on standard protocol input from service providers.
Participate in Treatment Team decisions.
Consult on a regular basis with residential staff, counselors, and educational staff to ensure client is receiving optimal services and to review and discuss areas needing attention.
May be required to attend conferences, meetings, and/or court hearings.
Required to be available on weekend days to coordinate family time events.
Maintain client records and ensure compliance with Interdepartmental Regulations and generally accepted documentation principles.
Ensure timely documentation of all required reports and notification of appropriate personnel, parents, and agencies regarding incident reports, medical/dental emergencies, and other events requiring such reports.
Serve as the primary point of contact for parents, placing agencies, and representatives such as social workers, probation officers, and attorneys.
Facilitate phone calls and web‑based (web cam) interactions with families and the support system of clients to achieve the family engagement goal.
Advocate for the clients and keep staff focused on clients’ individual progress and goals.
Attend required meetings.
Participate in formal and informal professional training and pursue professional development opportunities.
Remain proactive in support of the residential and education component team members.
On‑call one week every two months for crisis intervention support of clients.
Attendance at all training mandated by YFT and respective governing entities, including but not limited to keeping current CPR/First Aid certification, Handle With Care certification, and annual TB tests/screenings.
All duties and responsibilities support meeting the structured program of care outlined in DBHDS and DSS state standards.
Other duties as assigned by the CEO or Assistant Vice President of Programs.
Required Trainings
Standard Precautions; Emergency Preparedness
Qualifications
A Master’s Degree in social work, psychology, or counseling.
A baccalaureate degree in social work or psychology with documented field work experience and must be supervised by the program director or other staff employed by the provider with the same qualification as required by 12 VAC 35-46-360.
A baccalaureate degree and three years of professional experience working with children.
Knowledge of current regulations and program services.
Excellent organizational skills.
Ability to communicate well with agencies, parents, and youth.
Core Competencies
Excellent communication skills.
Organizational skills to include the ability to prioritize and respond to placement agencies in a timely manner via return phone call.
Ability to maintain daily notes, SIR’s, required updates, and reports.
Maintain appropriate boundaries with YFT residents.
Ability to know when to elevate to your chain of command.
Please note
Criminal background checks: FBI, Child Abuse and Neglect, and HHS suitability. Youth for Tomorrow provides equal employment opportunities to all employees and applicants for employment and prohibits illegal discrimination and harassment based on race, sex, color, national origin, age, disability, genetics, or veteran status. Youth for Tomorrow exercises its right as a religious organization to employ people consistent with its religious beliefs, practices, and observances.
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